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Firmware update means your LG TV should finally play nice with the PS4 Pro

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The long-awaited PS4 Pro finally arrived this month, along with its new 4K HDR abilities and increased processing power.

Unfortunately, it emerged shortly after the Pro's launch that some owners found they were getting nothing but a blank screen when connecting their new consoles to their TV.

The issue reportedly affected a range of TVs, including sets made by LG, Sony, Philips, Samsung and Vizio, along with a host of AV receivers and sound bars.

Related: PS4 Pro review

Some PS4 Pro owners also reported the console as limiting them to 2K HDR pictures after incorrectly recognising their TVs as being incapable of 4K HDR output.

Now, LG seems to have taken steps to remedy the issue (via Forbes), releasing a firmware update for its 4K HDR TVs that should enable Sony's new console to work properly with its sets.

lg tv black friday

LG owners should see the new firmware update download and install automatically the next time they turn their TV on – providing it's connected to their local network.

The issue seems to have affected both OLED and LCD TVs, and it's not yet clear whether LG has introduced the update for both types of set.

It's also unclear whether the firmware update has rolled out in all regions, but if you're an LG TV owner it's worth taking a look in the setup menus to see if it has arrived yet.

Following reports of the 4K HDR output issue, Sony provided an official response on its EU PlayStation Forum, with a support representative suggesting a temporary fix.

If you're still having issues you can try this fix for yourself by switching the console into Safe mode and changing the digital rights management setting from HDCP 2.2 to 1.4 (full instructions can be found by following the above link to the forums).

WATCH: PS4 Slim Unboxing

Let us know if you're still having problems in the comments.

Darxion

November 29, 2016, 1:02 pm

Hmm still no sign of it in Australia. What's the bet my TV just doesn't get the update at all because it isn't worth upwards of 5 grand.

Bugblatter

November 29, 2016, 2:35 pm

A firmware update came through for the EF950v this morning (at least in the UK), although I'm not aware of anyone with this model having the PS4 Pro issue.

jfelts ✓ᵛᵉʳᶦᶠᶦᵉᵈ

November 29, 2016, 4:11 pm

No sign of updates yet for OLED55B6P in U.S.. Also LG has not updated their website with the new firmware.

Danny Alvarez

November 29, 2016, 5:38 pm

I have the same model and no update yet. I can wait though, I'm proud that LG was the quickest to respond and address this issue, compared to every other brand.

Scott Ryan Guest

November 30, 2016, 8:07 am

My TV got the new firmware yesterday, still hasn't resolved the HDR problem. I hope Sony can release a new firmware to make it work.

jfelts ✓ᵛᵉʳᶦᶠᶦᵉᵈ

November 30, 2016, 4:32 pm

Looks like the update is there now.

Danny Alvarez

November 30, 2016, 5:28 pm

Yup, 4.30.65. Fixed both connection and input lag issues for me. LG rules.

Structures Gaming

November 30, 2016, 7:39 pm

Nice, I have the same tv but the firmware is still not showing up. I'm in Phoenix, AZ. Just sent my Xbox one s for an exchange as it wasn't playing nice with my B6 in HDR mode not giving me a signal when enabled.

Hopefully the new firmware rolls out for my area soon, its still not updated on LG support download page.

jfelts ✓ᵛᵉʳᶦᶠᶦᵉᵈ

November 30, 2016, 7:55 pm

Weird, did you try forcing it to look for an update in the general settings?

jfelts ✓ᵛᵉʳᶦᶠᶦᵉᵈ

November 30, 2016, 7:56 pm

Nice, good to know. I won't have a chance to actually try it until this evening.

Structures Gaming

November 30, 2016, 8:00 pm

Yup, nothing comes up.

Roney Foose

November 30, 2016, 9:53 pm

I contacted LG and was informed that the update is being worked on, and has already been released in Japan. Tv 49uh6100.

Matt Turner

November 30, 2016, 10:52 pm

Very cool, was going to do the same soon. Hope to see it soon!

Roney Foose

November 30, 2016, 11:13 pm

I'm waiting here.👍

Roney Foose

December 1, 2016, 2:10 pm

Update 04.30.70, already working normally on my TV 49uh6100, PS4 PRO on HDCP 2.2 and HDR, everything working.

Matt Turner

December 1, 2016, 4:42 pm

Nice! Update came in your territory I assume? 4.30.40 is still the latest available for me...

Roney Foose

December 1, 2016, 5:08 pm

The update was automatic, on LG site has yet to appear. I'm from Brazil.

Zio Cola

December 1, 2016, 6:55 pm

I was told they are not updating the b6 in Canada because of different chip set

Matt Turner

December 2, 2016, 5:21 am

Cool, I'm just happy to hear there is a patch out there and it is working properly. Here in U.S. No update to UH6100 yet but LG has told me on Twitter there is a patch being released soon...

Matt Turner

December 2, 2016, 10:44 am

U.S. Owners of UH Line can rejoice! The 04.30.70 is up and available on LGs website. Again I am in the U.S.

I would assume this means the update will be pushed to TVs soon. If you have a Flash Drive or External Drive you can download and install now.

I've tested it, and can confirm that everything is fixed between LG UH6100-UH and the Pro. HDR is working as it should. HDCP 2.2 is properly being recognized while leaving it on when restarting or shutting down.

Thank You LG!

Zio Cola

December 2, 2016, 5:18 pm

update now available on lg Canada site for b6 tv. thanks lg!!

This is my real name

December 6, 2016, 11:03 am

Glad to hear. Just ordered the 6100 a few minutes ago.

How do you like the 6100. Its an entry level 4K... Which every review points out.
Whatever... don't really want to spend twice as much for true slightly better HDR. how is the 4k gaming vs 1080p gaming.

This is my real name

December 6, 2016, 11:04 am

Nice! just ordered that TV in Japan. They are having cyber monday sales every monday.... I guess they don't really get how that "holiday" works.

Roney Foose

December 6, 2016, 1:39 pm

It has already been released in the North American and South American territories.
Update 04.30.70, is working normal on my PS4 PRO.
TV 49uh6100.

Matt Turner

December 26, 2016, 4:17 am

Catching your questions late, sorry. I throw my two cents down anyhow.

I really like the 6100. It's a solid TV with all the bells and whistles that it's big much more expensive brothers have. I live in a smaller apartment and I honestly can't imagine sticking a 60" TV in my living space! I would go blind or have neck cramps from following action films or FPS games. After a ton of research I decided on the 6100 because LG has its Smart TV Web OS 3.0 incredibly well honed, and caters to insuring content providers have the tech to show off their 4K HDR Cinematography. It's also a 10bit IPS panel which at this price point is rather amazing!

I'm very happy with its performance with the PS4 Pro as I immediately noticed a vast difference with The Last of Us and Uncharted 4... Battlefield One has some real nice crisp visuals as well. I've also played some Forza Horizons 3 on a XBOX ONE S and that looked fantastic as well. The biggest difference I feel in games is depth, and the feeling of realistic colors. Skin tones and shadows all have much more room on the contrast scale to work with. I've never really been a big faster is better person with frame rates, 30 fps is just fine with me if the developer wants to pack some beautiful lighting and texture work on the screen.

If I'm to point out any drawbacks to the 6100 it's the factory presets picture settings. The display looks gorgeous once you calibrate properly, but out of the box it's quite off in many ways, most noteably the backlight is way to high, the blues are jacked up, and all the pesky clear scans, edge enhancers, etc are on.

Then you also need to calibrate the picture settings in HDR mode too, as it is a whole different set on settings. Maybe sound would be a draw back but honestly I don't expect good sound from a display that's what sound bars, home theatre, and high end headsets are for.

All in all, yes the 6100 is entry level HDR 4K, but your getting the full feeling of these technologies not partial support. It's totally worth saving your money for more games, and streaming subscriptions, spending the little extra time on calibrating your display just brings you that much closer to your new display.

If any example calibrations are needed let me know, be glad to provide my settings!

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