RIM didn't rush its tablet to market yet despite this extra time, the Canadian manufacturer first of all failed to ship the PlayBook with native apps and has now confirmed it has recalled about 1,000 of the devices.
For RIM, this latest fault will be listed as just another on a long list of problems with the 7in slate including the SDK not being finished prior to launch and having only a Wi-Fi version available initially. RIM has issued an official statement regarding the matter stating that most of the devices affected were still in stores. “The majority of the affected devices are still in the distribution channel and haven't reached customers. RIM is working to replace the affected devices. In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.” While this will obviously be handy for getting the faulty devices back, it also points to disappointing sales figures following lukewarm reviews.
The problem itself relates to the all-new QNX-based operating system which the PlayBook is running. “RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up.” While the problem doesn’t seem to be a big deal, it will once more lend credence to those looking to criticize RIM for releasing a tablet which has all the elements to be a winner but has fallen down on some very basic features.
If you have experienced any problems with your PlayBook let us know in the comments.