EE has announced a mass recall of its Power Bars after revealing concerns over a “fire safety risk”.
The recall comes just days after it emerged that a UK medical student was left with severe burns after her Power Bar allegedly exploded while she slept.
“EE has identified a very small number of incidents where Power Bars have overheated,” an EE blog post explains.
“It’s our intention to replace these chargers once we’ve completed our investigations; we’ll be in touch once these have been concluded.”
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EE is only recalling Power Bars with the model number E1-06 – you’ll find that written on the side of the device.
“We’ve not seen any issues of overheating with other batches and they meet all safety standards,” says EE.
If you’ve got an EE Power Bar from that batch, EE recommends that you stop using it immediately and return it to your local EE store at the “earliest convenience”.
Once you’ve handed it over, you’ll be issued with a replacement once EE’s “investigations are concluded”.
As such, EE has suspended its Power Bar swap program while the recall process is completed and the Power Bars are restocked.
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Last week, we reported on complaints by UK student Katy Emslie after she claimed an EE Power Bar explosion left her with severe burns.
She revealed images showing disfigurement of her hands, damage to her bedroom, and a destroyed Power Bar.
At the time, EE issued this statement:
“We’re sorry to hear about Ms. Emslie’s experience. All of our products undergo stringent safety tests. This is an isolated incident and we’re in contact with the customer to investigate the cause of this issue as a matter of urgency.”
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
