Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

EE and O2 customers hit by calls to landlines issue

Mobile customers on the EE and O2 networks are experiencing problems making calls to BT landline numbers on Monday.

BT is investigating potential problems on its network, according to O2, while both networks have apologised to their customers for the interruption in service.

On its Live Status page, O2 wrote: “We are aware of an issue where some O2 customers may be experiencing difficulties making calls from their mobile to EE mobiles and to landline numbers. BT, our fixed line partner, have confirmed they have started to see an improvement in call connections. We continue to work closely with them to monitor service and await confirmation that the issue has been fully resolved.”

Meanwhile, on its Twitter feed, EE wrote: “We’re aware customers from EE and other networks are having issues calling landlines. We’re looking into why and we’ll keep you posted.”

Are you experiencing the issue? Share your thoughts in the comments section below.

We’ll update this story if and when there are further updates.

Why trust our journalism?

Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.

Trusted Reviews Logo

Sign up to our newsletter

Get the best of Trusted Reviews delivered right to your inbox.

This is a test error message with some extra words