If you pre-ordered a customised version of the new Moto 360 smartwatch, the chances are you may face a delay in receiving it.
Moto has sent out an email to affected customers, claiming “technical difficulties with our ordering and shipping system”.
In the email, the vice president of e-commerce Bjorn Kilburn wrote: “I am very sorry we’re late delivering your customized Motorola device.
The company is yet to provide that updated shipping date, or get into specifics about what’s causing the hold-up.
Correspondence received by Droid-Life from its readers suggests there’s little rhyme or reason to which models are being delayed.
Perhaps the company is struggling to stay ahead of all the customisation requests?
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The delays come as a blow to Moto as it seeks to improve its share of the smartwatch market. Apple and Samsung continue to dominate, while a host of new watches from companies such as Huawei and Pebble threaten Moto’s presence.
Have you heard from Moto about a delay? Share your thoughts below.