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Bendgate: Apple invites media into iPhone 6 stress-test lab


Image credit: The Verge

Apple has offered an unprecedented peek behind the Cupertino curtain as it goes on the offensive against allegations the iPhone 6 Plus handset can be bent under limited duress.

After releasing a statement citing only 9 complaints from customers and reiterating the handset’s tough design, Apple has let some journalists into his quality testing labs to show exactly what an iPhone goes through before meeting the standards.

In a fascinating report, the company showed showed The Verge exactly how it tests how the devices respond to ‘drops, pressure, twisting and tapping’ and other incidences the iPhone 6 Plus could be exposed to in the real world.

Apple said it placed 15,000 iPhone 6 and iPhone 6 Plus devices through these tests in order to “find out a way to break them before customers do.”

Dan Riccio, Apples SVP of hardware engineering claimed the iPhone 6 and the iPhone 6 Plus were the most tested handsets yet.

In its tests, the company aims to put the phone through an entire life-cycle’s worth of tests in a very short period of time. It simulates the devices being sat on in pockets, including Apple’s “worst-case scenario,” which the report says is in the back pocket of skinny jeans on a hard surface.

There’s also a torsion test, where the device is twisted from end-to-end over and over again, and a press test where Apple establishes how much pressure a device can handle before it breaks.

The tour, offered to select media, echoes the one that took place in 2009 following the iPhone 4’s antenna flaw. That caused a similar uproar and spawned Steve Jobs’ famous “just hold it differently” response to a customer email.

So Apple has put its best put forward to defend its prized phablet? Do you buy their explanation that these handsets will not be bending under normal voice? Let us know your thoughts below.

Read more: BlackBerry Passport vs iPhone 6

Andy Race

September 26, 2014, 7:19 am

It's a fact that people love to hate Apple and love to see them fail. It only takes a small number of people to find a flaw in their products and post it Twitter or other social media for it to go viral. I'm not saying there isn't a fault with the new iPhone as I've not even seen one, just saying the problem often gets massively blown out of proportion.

Kulti Vator

September 26, 2014, 9:26 am

To quote a commonly used phrase these days: "Haters are gonna hate".

Quite why there is such bitter rivalry amongst users of Android vs iOS (or the PS3/4 vs Xbox 360/One) is a total mystery to me.

My advice to the haters... choose the tech that best suits your needs and enjoy it - then find something more useful to spend your time on that trolling every time there's an article for the opposing camp.


September 27, 2014, 12:06 am

All this means is that they knew about it and decided it was acceptable, not that there's no problem.

Whether it actually was acceptable is another matter and I don't think that's settled yet. So far it looks pretty bad, but that could just be spin.

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