Usually when we use the word ‘blistering’ to describe a tech product it can only have positive connotations. Well not today.
Basis, the makers of the Peak activity tracker, has pulled the device from sale after a number of users complained of overheating.
The two year-old tracker is no longer available after reported instances of discomfort, blistering and burning caused simply by wearing the device.
Basis says (via Engadget) it is working on a software update to remedy the worrisome issue, but until such time as it’s released, the Peak won’t be available to buy.
Related: 10 Best Fitness Trackers 2016
Whatsmore the company is also recommending that those who’ve already snapped up the wearable refrain from donning it in the interim.
The company says the issue is only affecting approximately 0.2 per cent of all devices sold to date, but says “nothing is more important than your safety” in recommending precautions.
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The firm hasn’t revealed just how many Peak watches had been snapped up, so it’s difficult to know just how many users have been affected.
Basis is offering a full refund to those users affected as well as those who’re dissatisfied with the watch “for any reason.”
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
