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Apple reportedly issuing iPhone 6 replacements to users affected by new camera problem

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iphone 6 camera problem
Image credit: Twitter (@hhbarnes)

Just when you thought Apple’s newest batch of iPhones had been afflicted by pretty much every ridiculous hardware problem out there, another has just reared its head.

Hundreds of consumers are now complaining that the front-facing camera on the iPhone 6 is prone to misalignment, as demonstrated by the picture above. Some have dubbed the phenomenon "crescentgate".

It appears that the smartphone’s selfie-snapper has shifted slightly in some models, resulting in a grey-coloured crescent shape appearing on the top corner of the phone's face. It’s barely visible, but clearly still a problem.

Whether the issue affects all or just some models of the smartphone is currently unclear.

Apple, however, seems to have picked up on the matter pretty sharply, and is offering immediate replacements to people who have taken their affected handsets to stores, according to consumers who have vented their annoyances online.

This is the latest in a considerable line of issues that have affected Apple's iPhone 6 and 6 Plus.

Almost immediately after they hit the market back in September, consumers discovered that they would either bend significantly under strain, catch and tear out hair, pick up dye from users' jeans, or a combination of the three.

Nevertheless, both the iPhone 6 and iPhone 6 Plus had enough about them to pick up excellent scores in our reviews.

Read More: iPhone 6 vs iPhone 6 Plus: Which should you buy?

Via: Business Insider

Everlast

December 1, 2014, 5:22 pm

These days 90% of the news we read are about some Apple ______gate and smartwatches.

MikeX

December 1, 2014, 7:44 pm

Apple just demonstrating how they quickly react to customers concers and provide simple solution. Good luck if your Samsung top of the range phone is having any issues, as a fast phone swap won't be an offer they ever make!

mode11

December 1, 2014, 8:43 pm

Stick Apple in any tech story and get 2x the clicks (= ad revenue).

Den72

December 2, 2014, 8:55 am

Apple broke my iPhone 3GS with the iOS 4 update (it reset during every phone call). They refused to acknowledge there was a problem even though there was a 1000 page post on their forum with other users experiencing the same problem.

I had a brand new 2011 Macbook air with a bent pin in the USB port. This happened the first time I put in a memory stick. They wanted £480 to repair it. I will never buy an apple product again.

On the other hand, in the past 15 years I've a had a couple of problems with Samsung products, and when I called them, they came to my house picked up my faulty product and dropped off a new one. I didn't even have to bother going to the shop where I bought it from.

I'll never buy an Apple product again.

Richard M.

December 3, 2014, 4:51 am

Thanks for letting us know this issue..

Prem Desai

December 4, 2014, 10:41 pm

No point taking sides with Apple or Samsung or whoever. They are all at it - to get your money. Apple's customer service is somewhat better than most but you will find a disgruntled Apple customer quite easily if you look.

Prem Desai

December 4, 2014, 10:45 pm

Good reaction from Apple - that's the way to sort out issues.

Way better than the bending screens drama and Apple saying only 9 customers had complained.

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