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T-Mobile Bundles International Calls & Data Into Flext

Gordon Kelly


T-Mobile Bundles International Calls & Data Into Flext

T-Mobile made a huge breakthrough when it launched Flext more than two years ago - a tariff which gives contract users a lump of credit every month to divvy up anyway they see fit between calls, SMS and MMS. It has been successful but surprisingly hasn't seen rival telcos leap on the bandwagon, so perhaps this will cause a few more envious glances...

Flext is widening its umbrella this week to include popular international numbers, voicemail, selected 08 numbers and unlimited Internet access. The move unsurprisingly comes following strong subscriber demand.

Breaking this down, these new categories are defined as follows:

  • The inclusion of over 50 of the most popular international calling destinations, so customers can use their allowance to call or text friends and family abroad

  • Calls to our most popular 08 numbers - including telephone banking, key utility and customer service lines and premium rate numbers

  • Special offer of unlimited web'n'walk access to enable customers to enjoy the whole internet on their phone

  • The inclusion of access to voice mail messages as part of the new Flext package
Price breakdowns for these services can be seen above as part of an example how credit could be used in a particular month.

Users also continue to get a free weekly text alert to help them keep track of their credit. Current offers on the Flext tariffs also see Flext 35, Flext 40, Flext 50 and Flext 75 plans reduced by between £5 and £10pm and offering £200, £250, £350 and £650 worth of credit respectively. All Flext contracts are 18 months long and come with subsidised phones/smartphones.

So, rivals - international calls bundled please. And now!

Note: For the record those 50 qualifying countries are:

Australia, Austria, Bangladesh, Belgium, Bulgaria, Canada, Channel Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxemburg, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Trinidad & Tobago, Turkey, USA


T-Mobile UK Flext Tariff Page


March 19, 2009, 1:02 pm

Thats awesome, I always thought Flext was the best plan but this just makes it even better. Adding an extra couple of pounds to my bill for voicemail always annoyed me, and international stuff seems very reasonable. Sadly I have just transferred away from T-Mobile due to signal issues, to a plan on vodafone thats much less suited to me. But at least I have signal in my Dad's village now.


March 19, 2009, 1:20 pm

I would have got your dad to move rather than go on Vodafone.

Luan Bach

March 19, 2009, 2:24 pm

Could have done with this a few weeks ago. Just came back from Canada with a &#163100+ phone bill. :-(


March 19, 2009, 2:41 pm

this package sounds like exactly what I need, problem is I took out an orange package a month ago, sigh. free internet + selected international calls, good step fwd even though I have the internet access with orange.

David 17

March 19, 2009, 3:48 pm

Sounds amazing, but the problem is that there are no competitive deals from other providers, so it's harder to threaten to leave to get a better deal when I renew my contract soon!


March 19, 2009, 7:16 pm

Well, '3' has allowed SkypeOut calls since last year to international destinations, so that's comparable. Have used it several times and can't complain (also if you go through Quidco you get 25% cashback from Skype). Also, can anyone correct me as to T-Mobiles's "unlimited" internet? I remember reading somewhere their fair use policy is 500MB/month whereas 3 is 1GB.

Don't worry, not singing 3's praises (their customer service is crap), just giving my perspective.


March 19, 2009, 7:35 pm

Does this also apply to current Flext customers?

Mark Horton

March 19, 2009, 8:23 pm

Just called T-Mobile. I've changed over to this new package. Spoke to a call call Kathy who said that this is only available to current customers only. Will be available to new customer at the beginning of new month. I'm now paying &#1633 less a month for &#16340 more credit, with free 08 calls and free voicemail which I had to pay for before.

Steve Austin

March 20, 2009, 5:07 pm

Quoting T-Mobiles website:

"* This option comes with a fair use policy of 1GB a month. We'll monitor how much you send and receive each calendar month so that we can protect our network for all our web'n'walk customers. If you use more than your fair use policy amount, we won't charge you any more, but we may restrict how you can use your plan, depending on how often you go over your amount and by how much."

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