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Some Omnia 7 Phones Bricked By Update

David Gilbert

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Some Omnia 7 Phones Bricked By Update

Updates on Window Phone 7 handsets were meant to be straightforward. With all handsets having to conform to tight hardware specifications, consumers believed updates would come along in the timely and consistent manner Microsoft promised.

However almost six months down the line and users are still waiting to get the first major update. However, a minor update released yesterday in preparation for the bigger one next month has caused problems for the owners of Samsung Omnia 7 with reports that the update is bricking some devices. Tweets from irate Omnia 7 owners this morning claim that in the middle of the 10-step update process they receive a “Restoration Error” which says: “An error prevented the restoration of your phone to its previous version. Your phone can’t be used in its present condition and there are no restore points for it on this computer. The phone might restart and return to normal if you disconnect it. For further assistance, contact your mobile operator.” Not exactly the kind of functionality you want from an update.

All the error reports so far have been in relation to the Omnia 7 (also known as the Samsung Focus in the US) and Microsoft has been quick to issue a clarification, stating that a new update will be coming in the next few days: “While we continue to investigate the issue, we would ask that you not attempt the update until your device alerts you of another update opportunity, in approximately 3 days’ time.” How you are meant to know which is the good update and which is the bad update however is not so clear.

The update itself is not one which will make your handset work any better and end users are unlikely to notice anything different about their phones even after a successful installation. WP7 users will no doubt be waiting for a real update, hoping for Copy and Paste, multi-tasking and possibly Kinect integration coming in March.

Source: Mobile Crunch

Runadumb

February 23, 2011, 8:23 pm

"WP7 users will no doubt be waiting for a real update, hoping for Copy and Paste, multi-tasking and possibly Kinect integration coming in March."





Isn't multitasking due in a much later update towards the end of the year? I also think Kinect integration was more a proof of concept that any kind of update feature. Again probably coming further down the line.

Castalan

February 23, 2011, 10:52 pm

I'm trying not to laugh .....





nope I give up ... *chortle* :D

Michael 2

February 24, 2011, 2:50 am

Lesson of the last three decades.....





DON'T TRUST MICROSOFT





They lie, mislead and disappoint over and over.





These devices were shipped 'bricked' - I own the omnia 7. I can't wait for the next iPhone, will be straight in my shopping basket. For all the issues apple has, for consumers they deliver product on schedule, with innovative design and unparalleled features.

Kevin 1

February 24, 2011, 3:04 am

As Runadumb points out, the March update will include some improvements to app startup times, a fix to the data problem, better Marketplace search and copy/paste. Also the Focus isn't the US version of the Omnia 7, it's a different model.

Gk.pm

February 24, 2011, 3:58 am

Knowing Microsoft clearly those Omnia 7's were not bricked, they were liberated!





Seriously tough I wonder how Samsung is reacting: first MS's throws them under the bus with the Nokia thing and now even messes up their updates dragging their brand name through the mud..

Michael Kilbane

February 24, 2011, 7:09 am

@Michael 2


You should have gone for a Android phone. They have been criticised for delays in getting the updates to all the phones but, at least they always deliver.

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