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Sky Upping All Broadband Connections to 20Mbit

Gordon Kelly by

Sky Upping All Broadband Connections to 20Mbit

Virgin Media's cable broadband may be running away with the UK speed crown, but Sky could well be the new DSL champ. Murdock's minions have announced it will soon provide all subscribers with a free upgrade to a 20Mbit service. Catches? Actually, not many.

From 1 June Sky will simplify its broadband services with two primary packages: 'Sky Unlimited' and 'Sky Everyday Lite'. The former will cost £7.50pm for Sky TV customers with Sky Talk or £12.50pm for those without and will have no traffic shaping and no fair use policy.

In Sky's own words: "It comes with no usage caps, fair use policies or traffic management, making it ideal for those who want the freedom to download emails, photos, TV programmes, movies and games. It’s also ideal for those who want to access live and on-demand TV through Sky Player." Yep, good stuff.

As for Sky Everyday Lite this will be offered free to Sky TV customers with Sky Talk or for £5pm for those without and comes with a 2GB monthly usage allowance meaning it will only appeal to casual surfers. Still... free!.

Both Sky Unlimited and Everyday Lite packages require signing up to a 12 month contract - whether you are a new or existing user with the packages being made available from 1 June.

For those wondering about Sky Connect, the company's existing wholesale product, that will continue for now, but with a price of £17pm and a 40GB monthly allowance you might as well migrate to Sky Unlimited if you have the choice.

Naturally enough, this being a DSL service, speeds can vary dramatically from area to area so only a lucky few will get close to the full fat 20Mbit. That said, if you don't want to splash a small fortune on cable or have no need for its extra performance, Sky's new deals are compelling.


Sky Broadband

Go to comments


April 26, 2010, 4:24 am

I suppose now that the DEB has passed, it's safer to do something like this...

I'm still stuck at 3Mb though, joys.


April 26, 2010, 5:11 am

How are they planning to offer Sky Connect customers 20mbps? It doesn't seem feasible.

And of course it's still only available to Sky TV customers.


April 26, 2010, 5:52 am

I'm on Sky Unlimited (formerly Max) at the moment and It only fairly recently went up from £10 per month to £15 per month, can I assume I will be getting a £2.50 per month reduction?

This isnt a new thing Sky Max/Unlimited launched with a 300GB FUP but that was removed ages ago, I guess the new thing is that the basic package will get up to 20MB speeds as well and the only difference is the download caps.


April 26, 2010, 7:39 am

@Xiphias - no news on Sky Connect at present. I suspect it will change across to 20Mbit sooner or later too.

@Malderon - yes, there will be a £2.50 reduction so there are two pieces of news: the reduction in cost to both packages and the increase of speed on the latter.


April 26, 2010, 12:53 pm

I currently pay £5 a month for Everyday Broadband with a 10Gb allowance (which I don't exceed), but can only get up to about 2Mbit where I live.

If Sky are going to push everyone towards one of these products I can choose between a much reduced allowance for free, or an additional £2.50 for the same service as I get now. Hmmm....

Martin Daler

April 26, 2010, 1:47 pm

presumably they could just as easily give everyone a free upgrade to 100M - sorry, UP TO 100M - broadband, at no extra charge. Unless they have dug up the pavements recently, installed some new street furniture, or moved all the telephone exchanges closer to everybody's houses I don't see what difference it makes. They can pitch their offer as UP TO whatever fantasy figure they like, unless they change infrastructure it is all just hot air.


April 26, 2010, 2:06 pm

I recently received a letter from sky on this - the £2.50 reduction was contingent on signing up for a further 12 month contract. Sadly I can only get around 2Mbit where I live, so I'm sorely tempted by cable in spite of the increased cost...where is that fibre to cabinet when you need it?


April 26, 2010, 3:43 pm

@scottr - same here. £5 per month with 10Gb limit. All I get from this is a £2.50 per month price increase for exactly the same service. The letter from sky claims a reduction in price from £10 per month but if you have sky talk for your phone calls your current price is £5 not £10 so it's actually an increase.


April 26, 2010, 4:16 pm

Damn you people and your living in cabled areas...


April 26, 2010, 4:20 pm

@Darfuria - getting 62Mbit real world speeds on my Virgin 50Mbit line in central London ;)


April 26, 2010, 5:01 pm

Picking up on the point made by Martin Daler. Are there any real advantages for the majority of its users? ie, for those getting only say 6.5MB on an 8MB deal - will upping the limit to 20 give them faster speeds?


April 26, 2010, 5:05 pm

@J4cK1505 - Potentially, but it depends from line to line. Depending on a line's stability you can force speed higher by pushing it at higher speeds. Furthermore, while drop-off will still occur depending on your distance from the telco starting at a higher speed can mean more megabits are still intact by the time it arrives.

That said, lines can also simply be limited by old wiring or unstable at anything beyond their a certain speed and for those unfortunate people this would have no benefit at all.

A BT iPlate is always worth trying: http://www.trustedreviews.com/...


April 26, 2010, 5:17 pm

@Gordon - Out of interest, do you use that obscene bandwidth to do anything that can't be done with, say, 12Mbps? I'm not dissing, just curious as to how useful you find it.

I can vouch for the fact that those iPlates occasionally work wonders for your ADSL, but your wiring needs to have the new NTE5 type of master socket to use one, which I don't have :'(


April 26, 2010, 5:23 pm

@Chris - actually I do, don't think I could go back to anything under 20Mbit. Good point re the iPlate.

Martin Daler

April 26, 2010, 5:24 pm

i-plate? do you not achieve exactly the same by disconnecting the bell wire in your BT master socket?


April 26, 2010, 5:44 pm

@martin Daler - www.skyhighspeedbb.com - you mentioned hot air?


April 26, 2010, 5:51 pm

@Martin - nope. It actually works pretty well for most people.

Martin Daler

April 26, 2010, 8:45 pm

@logan13 - I like it! They compare their "up to" figure with the UK "average" figure, so we have misleading advertising right there in the opening headline.


April 26, 2010, 8:49 pm

I must admit, even though sky have changed their package. It still not good value for money. I use to be on Sky and paid £15 pm and got 2Mb speed and was stuck with their router that likes to not link with other wireless devices, plus you can not change it due to their T&C's. So I moved to BeThere Broadband, £7.50 pm and I get 4Mb speed with a 40Gb usage plus you can use your own router. That is value and convenience.


April 26, 2010, 9:21 pm


Assuming you had Virgin's 20MB service before the 50MB became available - how do you find the fact that they don't traffic manage you now?

I live with the parents and we're on the XL package for TV/Phone/Broadband, but couldn't justify the extra cost of the 50MB service, but always wondered how nice it would be not to have traffic management!


April 26, 2010, 10:36 pm

its not cable tho is it its LLU they put there own equiptment in the exchange itself,unfortunatly mine dosent have and probably never will due to the location.


April 26, 2010, 11:03 pm

@betelgeus - no, it's equally the quality of the cable running to your house. Doh!

@nirelandman - it's just that: no traffic management, no throttling, it's flat out all the time. It can drop to around 40Mbit at peak times in the evening (say 7-10pm), but even that is rare. Personally I'm sick of DSL and its empty promises of "up to", but you can't get cable everywhere and I'm amazed no company has come in and tried to compete with Virgin.


April 26, 2010, 11:07 pm

thats just for the speed gordon without llu in your exchange you cant get the service at all.even at 8mb


April 26, 2010, 11:20 pm

@betelgeus - we're arguing the same point. They're both fundamental factors. If your exchange isn't enabled you can't get those speeds, if your cabling is restricted you can't get those speeds.


April 26, 2010, 11:22 pm

Exxo90 has a point there, Sky are the only ISP I know of that stipulate in their T&Cs that you must use their provided router. In fact, one of their nice tech support ladies once told me that other routers *wouldn't work* (!!). Funny, that didn't stop me from using my own, and I have been doing so for over a year now.

I can't say I have much respect for a company that outright lies to its customers, but their DSL line is pretty quick.

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