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Orange Revises iPhone Data Restrictions

Gordon Kelly


Orange Revises iPhone Data Restrictions

What was I just saying about news coming in clusters this week? Keeping the trend well and truly rolling Orange has followed the iPhone launch and T-Mobile merger finalisation with some welcome expansion on its iPhone data tariffs...

The World, his wife (is the World male? Doubt it), her dog and the dog's favourite chew toy were up in arms yesterday when Orange Terms & Conditions said its unlimited iPhone data allowance equated to just 750MB per month. Thankfully that's not the case.

Speaking to T3 an Orange spokesperson has now claimed 750MB isn't a fixed limit, but more of a guide. "{We don't} call it a cap, we don't restrict the service, and we don't charge them any more if they go over 750MB," she said. "It's just an indication of where we'd prefer people to be."

She also said Orange "looked into typical Orange iPhone data usage. We found 200MB was the average monthly usage, so we felt 750MB would be more than enough." And that "People's first month of usage tends to be a lot higher than subsequent months, in the first month of a customer's contract we'll bear that in mind. In the first month users are getting used to their iPhones, setting up email accounts, downloading a lot of applications. We'll be lenient, and won't cut customers off if the 750MB limit is reached."

The good news doesn't stop there either: "Our standard data package for other phones starts at £1.47, but that does not apply to the iPhone," she added. "When people reach 750 {MB} they're free to use as much as they want after that. If we see customers using loads more than that though, then we'll send them alerts by SMS or phone call, to tell them they're using more than they should be."

In fact the only imposed restrictions will be a maximum download size of 10MB over 3G, meaning larger Apps and podcasts are off limits. BBC iPlayer is also restricted to WiFi only, though there was no mention of how it would treat Spotify.

These caveats aside it seems once again to place the marginally cheaper Orange iPhone tariffs ahead of O2. Well that and the fact its data network has yet to collapse four times in two months.


via T3


November 12, 2009, 5:56 am

When did "unlimited" stop meaning unlimited? I'm not being sarcastic, I'm just wondering when it became a socially acceptable lie that we no longer question?


November 12, 2009, 8:06 am

@Turin - already beaten you to that rant ;)


Hamish Campbell

November 12, 2009, 2:38 pm

What a load of rubbish, "It's just an indication of where we'd prefer people to be."

If most people are at the 200MB level why is there even a limit (on your unlimited plan). If it really is so few people exceeding and this is 'just an indication' then put in the fine print that you would prefer people not to go over 750MB and will start sending SMS's at this point.

oooh....already ranted....sorry


November 12, 2009, 4:17 pm

@though there was no mention of how it would treat Spotify.

Not sure what Orange will do here, but with O2 I'm able to sync tracks even if I'm only getting GPRS. I assume this is because Spotify music isn't that big a bandwidth hogger.


November 12, 2009, 5:38 pm

Also they are offering a £7.50 a month add for unlimited texts! Here I come orange


November 12, 2009, 6:06 pm

@Keith - Spotify uses a lot of bandwidth, so we'll have to wait and see...


November 12, 2009, 6:29 pm

at least they dont restrict you from viewing adult contents, unlike 3



November 12, 2009, 6:47 pm

@Gordon: I wound't say aprox 2 meg a track was high bandwidth, but each to there own I suppose. I'm so used to downloading Gigs of data, 2Meg just seems like peanuts to me.


November 12, 2009, 6:49 pm

@Keith - do that maths: a single short album is therefore 24MB. Listen just once to a single album per day for a 30 day month and you hit 720MB. Now add on your web surfing, email, app downloads, podcasts, etc etc...

You'll soon be getting a friendly reminder text from Orange!


November 12, 2009, 7:02 pm

@Gordon, It's still not high bandwidth is it, it's the 750Mb per months that's silly. I mean at 750mb you could refresh TrustedReviews main page in your browser 12 times a day, and you'd get a message from Orange.


November 12, 2009, 7:06 pm

@Keith that's the exact point I was making. And feel free to refresh the homepage 12x a day everyone! ;)


November 12, 2009, 11:02 pm

Right, I am now officially declaring myself a Telco, Turin Mobile.

Ladies, the size of my you-know-what is Unlimited*.

(*Pending weather conditions, rate of consumption of alcohol, a major surgical procedure and the tightness of Turin's jeans. Actual size is not unlimited, in fact very limited).


November 13, 2009, 8:59 pm

it seems while most other telcos have abandoned this dirty little practice the self-important clowns over at orange seem to think they carry on with it

if it wasnt for the free broadband and free landline calls that i get with my tariff id have abandoned them a long time ago

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