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O2 Issues Network Apology, 8GB iPhone 3GS Resurfaces

Gordon Kelly


O2 Issues Network Apology & Buys VoIP Provider Jajah

What's that I see in the distance? Is that ice skating in... 'Hell?

With just one more day to go before 2010 is upon us O2 has finally apologised (sort of) for the shocking performance of its network during the last 12 months. O2 head Ronan Dunne told the Financial Times: "Where we haven't met our own high standards then there's no question, we apologise to customers for that fact, but it would be wrong to say O2 has failed its customers en masse."

Funny, we'd say dropped calls, calls going straight to voicemail, ropey reception and continual data collapses certainly signify failure 'en masse' (there have been more reported in December alone). And Dunne undermines this long overdue redress by describing any damaged done to the O2 network's reputation as a "short term blip".

On the more positive side, the company's high profile network expansion plans and preliminary trials of LTE suggest a brighter 2010 may be in the offing.

In (hopefully) related news, O2's parent company has announced the purchase of successful VoIP provider Jajah for 145m euros. “The acquisition of JAJAH broadens the scope of our communications offering and opens up new capabilities in the voice communication space," said Telefonica CEO Matthew Key. By which we hope he means: we recognise non-geographic nature of VoIP is the future of mobile communication and now will look to fully embrace it across every country in which we operate. Not: heard of the everlasting light bulb? Yeah, that's where VoIP is now going.

Lastly, we're hearing more talk of an 8GB iPhone 3GS to replace the entry level 8GB iPhone 3G. There's no reason for the 3G to still be on the market and the 3GS not to be made more affordable, so let's hope this development soon materialises. Of course when the fourth generation iPhone appears sometime around June it may will be that Apple will simply offer an 8GB 3GS alongside it. Time will tell...


O2 'apology' via The FT

Telefonica Jajah Press Release (pdf warning)

8GB 3GS via aplfeltalk Forum


December 30, 2009, 6:33 am

'Unleash' an 8GB iPhone 3G.. Hmmm.


December 30, 2009, 6:54 am

@xenos - unleash? 8GB 3GS.


December 30, 2009, 10:40 am

In the main page title - I'd have saved 'unleashed' for the upcoming tablet :) An 8GB iPhone isn't nearly exciting enough to use that word!

In other news my phones battery is slowly dieing and an iPhone looks more and more like a reality unless HTC/Android 2.0 can save me in the form of the googlephone.. is there ETA on that Gordon? Heres hoping you guys had a good Christmas!


December 30, 2009, 10:43 am

..Never mind - you've just uploaded an article on it since I refreshed the site home page!!


December 30, 2009, 12:14 pm

Sorry missed the 3G'S' off the first post..


December 30, 2009, 5:00 pm

With this in mind, is there any way I could haggle my way out of my contract early?

To be fair I am constantly having texts come through an hour or two later than they were sent, lacking internet for days and having calls to be labelled as 'unavailable' while if I try my landline it always seems to work..


December 31, 2009, 7:36 pm

I ported away from O2 10 days ago, and up to the very last day the reception in my home area in central London was utterly shocking. The network was simply not usable in some areas.

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