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Microsoft Announces 'Fix it' Solutions

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Microsoft Announces 'Fix it' Solutions

For everything Microsoft does to frustrate me, I have to give the company credit that occasionally it does something smart. Microsoft 'Fix it' is under the later category and reading the press release was a real "why hasn't this been done before?" moment.

The premise is simple: Microsoft will be adding the Fix it button pictured above to various knowledge board articles, enabling users to download an executable file in order to solve common problems. I can't imagine I'm alone in considering that a real stroke of genius.

As well as appearing on Microsoft's website, these Fix it download will even show up in Windows Error Reporting solution pop-ups, which any Vista user should be familiar with by now. Seeing "click here to fix your problem" rather than "this problem is caused by Windows, please contact Microsoft to see if there is a solution" - with no clue as to the problem itself - will almost certainly result in a noticeable drop in the average blood pressure of Windows users globally.

Better still, users can submit requests for problems they wish to see 'Fix it' solutions for, if there isn't one already. Hopefully given enough time I'll never have to dive into the bloody registry ever again to, for example, make so simple a change as having Windows remember my customised folder views!

Before anyone asks: no, there is not a quick fix for "Windows Vista" which makes the OS good. I refuse to entertain such archaic jokes.

Link:

Microsoft 'Fix it'.

Gav66

February 6, 2009, 10:17 pm

For once Microsoft surprises me. Folloiwng on from this, I'd love to see:





Upgrade It


Remove It


Destroy It


Applaud It (for when things actually work as they should)

Matthew Bunton

February 6, 2009, 10:56 pm

As stated very good news indeed.





A step in the right direction, now fingers crossed for Windows 7.

Moche

February 7, 2009, 12:07 am

I want to see a break it button on my work PC.

bushputz

February 7, 2009, 12:34 am

Maybe Steve Ballmer should get a Fit It button tattooed on his forehead

Francesco Mastellone

February 7, 2009, 12:37 am

Such genius! And will it work? No.

Gordon394

February 7, 2009, 12:44 am

@Moche - the Start button?

Hamish Campbell

February 7, 2009, 11:55 am

err... if they found something that needs fixing, why don't they put it in the OS?





I mean, if something is going wrong then fix the code and put out a patch,


if something CAN go wrong and you have an auto fix, put it in the OS and put out a patch so its done automatically.

basicasic

February 7, 2009, 6:48 pm

They missed a marketing trick here if you ask me. It should be called "Bill'll Fix It".





And just imagine the comfort a logo of Bill's genial smiling face will bring as your quad-core computer slows to a crawl copying a 2MB file and you hit the "Bill'll Fix It! button



smc8788

February 7, 2009, 8:56 pm

I'll believe it when I see it. Microsoft support leaves a lot to be desired so, although this is a good idea, I doubt in practise it will be the silver bullet to end all OS related issues that Microsoft hopes it will be.

mjaffk

February 8, 2009, 4:44 am

Every time windows spits out such a message, neither me, nor adimin--noone but at least the author of the program failed can possibly fix anything--and it'd require him to trace things down in disassembler or something. i must be doing somthing wrong...

aaron88

February 9, 2009, 7:27 pm

@ haim - Because a lot of the time (not all the time) users or 3rd party software are the causes the problems.

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