The Nintendo 3DS was launched in the UK about ten days ago, on the same day as the iPad 2, but while Appleâ€™s slate continues to receive nothing but love, reports in the paper today suggest some people are suffering side effects from playing the handheld console.
The issue first arose in The Sun today when it reported that Sundeep Taylor, 27 from Luton started to feel unwell after playing his 3DS for just three minutes. However when he returned it to Game, they only offered home Â£176.99 for the console, Â£30 less than he had paid for it 24 hours earlier. Since then reports of people feeling ill or dizzy after playing the game have popped up across the internet. Some of the complaints found on Twitter included: â€œWarning to everyone, if you're already ill and have a migraine, DO NOT play the 3DS with 3D on. Urghâ€ and â€œPlaying Madden on the new Nintendo 3DS at work...I feel dizzy/cross-eyed nowâ€
TechEye has also quoted a source from within a popular chain of game shops in the UK who said that â€œstaff had been told to keep customers in the dark about the 3DS making people feel dizzy or ill and returning their consoles.â€ One branch of the chain saw 30 3DS returns over the weekend with almost half, 14, being the result of people feeling sick, according to the source.
While reports of the problem continue to come in, Nintendo is continuing to deny any issues: "The number of calls and emails with queries on Nintendo 3DS is in fact well below the rate experienced during past hardware launches and having spoken with our retail partners in the UK there are only a handful of people who have actually gone into stores to request a refund."
Most retailers wonâ€™t give a full refund to people returning the 3DS because it makes them feel sick as this is not covered under the Sale of Goods Act 1979 which only covers goods which are damaged, not fit for purpose etc. It is hard to tell if there really is a problem here and if there is, to what extent it is actually happening. However should it persist, Nintendo will have no option but to do something about it.
Have you had any issues with the 3D function of the 3DS? Let us know in the comments.