I guess this is a judgement call, but on the surface it seems as if Canon are trying to make some money out of the fact that two of its cameras are lacking a feature which a lot of people would require.
Announced today on the Canon website, though not as yet on the UK website, and effective from December 6, Canon will start to provide – as a chargeable service – a locking mode dial modification for the EOS 5D MarkII and EOS 7D digital single-lens reflex cameras.
This modification is available, for a fee of $100, to owners of these cameras who would prefer a Mode Dial which locks in place and can’t be accidentally moved during normal camera operation. Which we guess is pretty much everyone really but how many people would like this feature for an added $100 is open to debate. We don’t want to say that we think this feature should possibly have been available as standard on the 5D and 7D – but maybe owners out there might think so.
We’re not sure how wide spread (if at all) this problem is among EOS 5D Mark II and EOS 7D owners but the fact that Canon has even offered this service means it has received a sizeable amount of complaints about it in the US at least. Once modified, users must first press and hold down the central lock-release button in order to turn the Mode Dial. The modification is intended to prevent the Mode Dial from accidentally moving, once set to a particular exposure mode by the user.
We await confirmation that the service will be offered in areas outside the US but if you want some more information in the mean time, have a look at the Canon USA website.