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BT To Remove Fair Usage Policy

David Gilbert


BT To Remove Fair Usage Policy

Last week we saw a report from Ofcom criticising Internet Service Providers’ advertising “unlimited” services which should only be used when a service has no usage caps implemented through a fair usage policy.

Well it seems as if BT has been listening and from April, BT Infinity and BT Total customers will see the Fair Usage Policy removed and should they go over the 300GB limit, they will no longer face download or upload speed reductions. However, while speed restrictions won’t be implemented, the firm will instead rely on traffic management that will restrict certain applications/protocols when the network is busy.

In a statement on the issue, Mayuresh Thavapalan, General Manager, Consumer Broadband BT Retail said: "As BT continues to invest in the network and network bandwidth we can now remove these restrictions and ensure the experience of the wider customer base. On completion there will be no individual user controls targeted at atypical users on our BT Total Broadband and BT Infinity products." While this is a welcome move from BT, it is a move which will have little impact on most of its customers. BT’s own figures show that only 0.5 percent of users (28,000 customers) regularly go over the 300GB limit.

It is also worth noting that those on BT Total Option 1 and 2 and on BT Infinity Option 1 will still be charged for going over the 300GB limit but apparently traffic will not be managed. How this is going to work remains to be seen and we will have to wait and see how the system wide traffic management affects all users.

Source: thinkbroadband


March 9, 2011, 7:58 pm

300GB? What a month? And people are going over that limit?

Wow, that is impressive, I dont think I go anywhere near that in a year and i surf the internet a lot, game online ect (mind you I dont stream video or download films which is what I assume those users are doing)


March 9, 2011, 10:20 pm

The traffic management is the big thing. It's not a lot of fun to see a speedtest result of 2 meg down, 7 meg up before midnight.


March 9, 2011, 11:02 pm

When it comes to traffic shaping, BT's system is extremely aggressive. Basically, between 6PM and midnight, anything you download via P2P you'll be lucky to get download speeds upwards of 2KB/sec (at least in my case). Any other kinds of download (HTTP) don't seem to be affected much at all by traffic shaping, you'll be able to download games/updates over Steam @ up to 4MB/sec for example. Once midnight hits, you can almost max out your connection with P2P downloads due to the traffic shaping limits being relaxed after this point. This is fair enough for most people, but if you plan on downloading anything over P2P during the day, then you'd best go with Virgin as they appear to use less aggressive traffic shaping methods (if any at all).


March 10, 2011, 6:28 am

Or, alternatively you could check Be Unlimited & get no traffic shaping/throttling at all. I just moved over from Pipex (good riddance!) & although my speeds aren't blinding since I'm a way from the exchange; I can download/upload P2P at peak times & still hit 1000Kbs plus.


March 10, 2011, 6:54 pm

Stelph: This month I've been trying out the various 'Free 2 Play' MMOs released in the last year or so. Currently I'm up to about 70GB worth so if I don't find any I like and continue trying them for the rest of the month I could easily see hitting 200GB.

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