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Apple Begins iPhone 4 Case Replacement Program


Apple Begins iPhone 4 Case Replacement Program

As promised, Apple has begun its iPhone 4 case program.

iPhone 4 owners can now download a free app from the App store from which owners can select a free iPhone 4 ‘bumper’ or choose from one of seven third-party cases. These include a Incase snap, a Belkin Shield, or a Griffin Motif.

If you’re having reception issues though, you’ll need to be patient as the app quotes a wait time of 3-5 weeks for delivery.

Owners of other iPhones won’t be able to order a free case, as the app checks the IMEI number and serial number of the phone before you can order. The app can be downloaded directly from an iPhone, or transferred over when connected to a PC or Mac via iTunes.

If you’ve already bought a case, your credit card should have already been refunded or you can take your receipt for the case you bought back to an Apple Store for a refund.

Apple's case replacement service is in response to widely reported signal reception issues, which are due to the iPhone’s antenna being part of the exterior of the phone. Placing the iPhone 4 in a case solves the problem as it prevents the owners own hand attenuating the signal when the phone is picked up.

It's also worth taking care not to drop your iPhone 4 till your case arrives, as another little known benefit of a case is to protect it from damage, as well as helping the phone inside it make phone calls.

Link: iPhone 4 Case Program.


July 23, 2010, 11:18 pm

I managed to download it on to my phone without any trouble and it seems to work.

@TR Readers- Anyone got any of these cases and want to recommend theirs?

Wayne Harris

July 23, 2010, 11:24 pm

Ordered mine about an hour ago, 3 - 5 week waiting time it says! GRRRRRRRRRRR

but will it really solve the signal issue?

i got my new 32GB iPhone 4 yesterday on Vodafone, couldn't wait any longer for 02 to sell me one, got full signal everywhere i go now, hats off to Vodafone!


July 23, 2010, 11:32 pm

"you&#8217re credit card should have already been refunded"



July 24, 2010, 12:36 am

"as well as helping the phone inside it make phone calls" - tell you, tr never fails to make me chuckle at least once a day, :D


July 24, 2010, 12:59 am

"This is likely to be why the app can&#8217t be downloaded directly from an iPhone..."

Can't say that I had that with mine, I just popped onto the mobile app-store and there it was... :)


July 24, 2010, 3:02 am


They're all crap. What a surprise.


July 24, 2010, 4:34 am

Loving this. Ordered mine via the app. My signal is great :) Viva la media hysteria.

Ron 1

July 24, 2010, 11:09 am

If you do a search for each one you will find more info. There's a good review here http://9to5mac.com/speck-pi... which made up my mind.


July 24, 2010, 10:28 pm

I like the bumper cases for the iPhone. I wish I could find a nice bumper case for my HTC wildfire.


July 26, 2010, 12:01 pm

Ordered mine about on Friday, 3 - 5 week waiting time it says. on Sunday i got an email you order has been shipped. Delivery in 3-5day.


July 26, 2010, 12:21 pm

I prefer my phones as god intended - au naturel ... ;)


July 26, 2010, 2:42 pm

I ordered my on friday too but i got this in my email "We estimate your order to be shipped by 03 Sep, 2010.

We expect your order will arrive by post to your shipping address on or before 07 Sep, 2010. "

Sepetember!!! thats really annoying from a big company like apple


July 29, 2010, 3:46 pm

mmm.. Got my free Apple bumper today and the connector doesn't fit to charge the phone (have to hold it in)


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