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30GB Zunes Failing In Sync & En Mass Across US

Gordon Kelly


30GB Zunes Failing In Sync & En Mass Across US

Seems that long overdue Zune European release isn't actually overdue at all...

Welcoming in the New Year with what first seemed a sure fire hoax and now just general madness are widespread reports that 30GB Zunes are suddenly failing all across America - and all at once!

The phenomena - which started on New Year's Eve at approximately 2am - apparently affects those running the latest firmware and who restart their players. A hard reset has managed to fix the problem for some, but at this stage it is unknown what caused it or why it has apparently happened in near synchronisation on the units (no their warranties hadn't just run out... at least so I'm told!).

Dubbed 'Y2K9' (ingenious!), the issue has yet to be addressed by Microsoft but given the new year hadn't actually kicked in when the bug arose it doesn't appear to be related to calendar oddness.

So yes, Zune firmware 3.0 is quite nice and yes, the MP3 player isn't actually as terrible as it is presumed by many over here, but then again there do seem to be a few bugs still floating around!?!

Now please form an orderly queue and leave your Zune jokes here...

Links to flooded message boards:




YouTube video illustrating issue


January 2, 2009, 12:12 am

It's too Zune to release it over in Europe.

Well, you did say make Zune jokes...


January 2, 2009, 3:06 am

Well I am an American, living in America (no don't start the James Brown music). And I also have a 30GB Zune which like all the other 30GB models did freeze up yesterday. However the Zune team informed all of us that it would fix itself at approximately 7 AM ET. And sure enough I plugged it into my PC at 7:15 AM and it works again. It was a simple glitch with the Calendar/Clock driver.

The 30GB Zunes use a different system for keeping track of the date/time than the newer ones. (Which is why only the original 30GB models froze) Apparently when they programmed the calendar for the leap year they did add in February 29th, however they forgot to tell it that that meant there was 366 total days in the year. So now the Zune got to December 31st and basically shit itself because it couldn't comprehend why there was a 366th day.

That being said, this is the only problem I have ever encountered with my Zune in the 14 months I've had it. They are actually very nice mp3 players, and they have much better video playback than the regular ipods (I don't get into the ipod touch, trying to watch videos on a screen covered in finger prints and grime...no thanks). So despite what some of you may have heard, the Zune is actually an excellent mp3 player brand.


January 2, 2009, 4:48 am

According to engadget:


the fix to this bug seems to be reasonably simple. You should make the player completely drain its battery (not sure how you should do that when you can't really use it) and then charge it again. All should be well, after this 'procedure'.


January 2, 2009, 10:32 am

@Helmore - already updated story on the site but thanks for the point out ;)

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