HomeChoice Renamed 'Tiscali TV' Comments

Homechoice was great before Tiscali took it over. Technically it works well and its a good product. What lets it down is the shocking customer service. I made a complaint on a billing error in April. It is still unresolved. Its the simple too large to care syndrome. Despite emailed replies from their support of it being dealt with... ...nothing.
Its a shame but I do not recommend.