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I hope that Neato has resolved the issue of the wheel plastic breaking that they faced with the neato xv-11 model. Robot Vacuum Cleaner
I've had a Roomba 560 for the last 3 years and have absolutely LOVED it. The amount of dust that it picked up from what appeared to be a clean floor everyday always amazed me. But, when I tripped across an article about NEATO I got intrigued by what was described as the precision of its navigation system because while love my Roomba, its random banging around was beginning to irritate me. Sometimes it would clean the same room 3X and miss entire areas of the house and when it bangs into stuff it does so with a particular harshness. I overlooked all that justifying that is it after all a just crude robot which does a good job of sucking stuff up.
I bought a NEATO XV-21 to try out and immediately said goodbye to my beloved Roomba who quickly became a distant memory.
NAVIGATION: The Neato's Navigation in a word is "Phenomenal" It's precise, never cleans the same area twice and with the firmware upgrade, the navigation around corners is stunningly good. Because it's so good at knowing where it is, where it was, and where it needs to go it cleans the whole house in about 3/4 of the time Roomba used to cover the same spots twice.
NOISE: The only concern I had with making this purchase was the reported noise volume of the Neato. I read lots of posts, reviews and watched a ton of YouTube Vids. Some even compared Roomba to Neato and all of them showed Neato being slightly more noisy but it was just marginal. I watch one Vid that showed Roomba at 78 Decibels and Neato at 83. The story that none of that data can tell is what kind of noise it is. The Roomba to me was always LOUD. Now that I've got NEATO, Roomba was WAY LOUDER. Roomba has really noisy mechanical mechanical. The motors in the wheels are produce really irritating and loud whining noise in addition to the vacuuming sounds - but I kind of put up with it jutifying that it was part of the package and that it needed these motors to do its job. The NEATO on the other hand does generate noise but it is a much softer noise - it's the sound of airflow socking in and blowing out but the motors that drive it are far quieter. On a decibel meter it may show a higher decibel count but my wife and I both agree that the NEATO is far quieted and the sound it does produce is far more ear friendly.
Overall, my wife and I both agree this was a very worthwile upgrade so put ROOMBA online and she was sold in minutes. I can't imagine selling our now found friend NEATO Mosquito who we have nick named "Skitter".
I have an xv 21 neto vac which i now hate the stupid thing quit after ramming its way out from under a desk and now the display is out and this is the second machine iv'e had and it started acting strange and bumping into chairs and getting stuck in open places for no reason I'm taking this thing back to bed bath and beyond maybe they will replace it a waste of good money i could have used to it pay for a rainbow vac which is the best ..
How it works:https://www.youtube.com/watch?...
I love my Neato XV21 and am now only more blown away by Neato's service. Elsie (what we lovingly call our XV21) started giving me errors and after a few e-mails, Neato has replaced my old model with the new XV25. Keep in mind I live in South Africa. They have no stores here. They simply listened (well read) my problem, we tried an option or two and then they shipped me a replacement. I was totally blown out of the water when I did not receive an XV21, but the upgraded XV25. No cost, I just mail the old one back in a pre-paid courier box. I did extensive research on robotic vacs - living on a farm with 2 German Sheppard, two cats and three horses added with the (ab)normal amount of dust of a farm . . . well I needed something with sucking power :) , not just something to move the dust and pet-hair around. This seemed the only viable option in all the reviews. The Neato has more than satisfied my expectations. One of the best features is that it's design is so simple. Nothing can really break with normal use and nothing can get stuck in complicated places, like pethair. It works, it returns to it's station and recharges, then goes on where it left off. It takes up to 3 recharges to clean my house. (We live in a renovated barn, which is huge)
It does get stuck, cables trip it up, dog food chunks get stuck in the brush, but you solve the problem when it asks you, ever so politely to help, and it goes on it's way again. Brilliant!!! Love my Neato, makes my housework so much less. Oh, I've written an essay and I just wanted to comment. ;)
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