HP LP2475w - 24in H-IPS LCD Monitor Comments

Author Ardjuna Seghers
Published 27th Mar 2009
Manufacturer HP
Price £370.54 (Exc VAT)
as reviewed £426.12 (Inc VAT)
Latest Price
Design Score 9 for Design
Features Score 10 for Features
Image Quality Score 10 for Image Quality
Value Score 9 for Value
Overall Score 10 for Overall
HP LP2475w - 24in H-IPS LCD Monitor
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Comments for HP LP2475w - 24in H-IPS LCD Monitor

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comment haim said on 27th March 2009

I just don't get why you'd make such a great screen, then dress it up like the old screens you see at hospital reception desks.

comment Ed said on 27th March 2009

It is quite dowdy isn't it. Still, making it look fancy would have just added more cost and I know which I'd rather have.

comment Isaac Sarayiah said on 27th March 2009

I am beginning to doubt the reviews on this website. I have read several reviews regarding this monitor and there are several problems with it including a green tinge and poor image quality out of the box unless it is calibrated. The reviewer mentions nothing of this.

comment John McLean said on 27th March 2009

I don't mind the design - it looks industrial and functional. The bezel is quite slim, and there is no unnecessary fuss. Looks like quite an astonishing bargain if the image quality is as good as you say.

comment Ardjuna said on 27th March 2009

@haim: LOL.
It actually looks better in real life than in the pictures, really it does.
And don't forget the market this thing is supposedly (despite its AV connectivity) aimed at: professionals and businesses. Still, it could have done with a splash of the Dell 2408's styling.

comment Andy said on 27th March 2009

@Isaac: Would you care to elaborate? Perhaps we've been reading different reviews, but most of the one's I've seen agree it's a very good monitor.

comment Stephen Allred said on 27th March 2009

I've been waiting for a 24" H-IPS panel based screen for a while now. Having bought 3 S-PVA 24" screens and sending them all back thanks to funky pink ghosting across large parts of the screen I would never buy an S-PVA based panel again.

comment Ardjuna said on 27th March 2009

@Stephen Allred: Wow, that's tough luck! I haven't come across the phenomenon you describe myself with PVA, but either way looks like HP has the answer for you :)

comment LinguisticPedant said on 27th March 2009

I purchased this monitor in January and it is a fantastic bargain. My brother has the Benq FP241wz and we sat them side by side. The Benq being a great monitor on its own, this HP takes it to the next level. The colour reproduction and response time is excellent. I'm glad I bit the bullet with this one. As a graphic designer and avid gamer, colour fidelity is paramount to me. Playing Crysis at 1920x1200 at the highest settings are truly breathtaking on this beast. I would expect this kind of performance from monitors that are twice the price.

Great review.

comment Georgi Chelebiev said on 27th March 2009

At last- a display that suits me. It has everything that I need and even its design works for me; I hate the reflections of the glossy finish from my current Acer(not to mention the poor image quality).

comment Isaac Sarayiah said on 27th March 2009

Here is one of the reviews:
http://www.tftcentral.co.uk/reviews/hp_lp2475w.htm
Also read user comments on Amazon regarding this monitor.

comment Andy said on 27th March 2009

@Isaac: Okay, but I still don't see how this makes our review bad or inaccurate. As TFT Central pointed out in the conclusion:

"If you want a 24" monitor, this is a hard one to beat in my opinion. Given the extreme lack of IPS in this sector, HP are probably on to a winner here."

Yes, it did note some issues with the calibration out of the box, but show me a monitor that doesn't? Moreover, you've got to take into account a level of manufacturing variability - it's rare that any one monitor is exactly the same.

As for the Amazon reviews, the same arguments apply. Clearly a few people there have got duds, but 90% of the reviews are overwhelmingly positive.

comment Ed said on 27th March 2009

Just read that review you linked to, Isaac. The reviewer mentions relatively poor colour accuracy out the box but regularly qualifies this as only being a problem for colour accurate work. At no point does he particularly say it's a problem for general use and in every other respect he says it's very good. I quote "If you want a 24" monitor, this is a hard one to beat in my opinion. Given the extreme lack of IPS in this sector, HP are probably on to a winner here."

comment Andy said on 27th March 2009

Heh, great minds thinking alike there...we really need some time stamps on these comments.

comment Ohmz said on 27th March 2009

"Heh, great minds thinking alike there...we really need some time stamps on these comments."

Don't you guys work near each other or something? Or at least close enough so you guys can collaborate before you respond to someone so these kinds of things don't happen?

Just wondering what the office situation is like.




comment xenos said on 27th March 2009

Good panel but why the AWFUL casing and stand?

Plus you dont mention the BenQ FP241W as a competitor, as you can currently get it for about £320 i think it definitely comes into the equation even though this is a good price for a panel of this spec.

The only other thing I can say is, its an HP wheres the catch and what will break first? :-P

comment Ohmz said on 27th March 2009

Where the hell did all that space come from?

comment Andy said on 27th March 2009

@Ohmz: We *are* in the same office, but Ed just happened to start composing his reply right after I'd published mine, so he didn't see it. We chuckled.

comment Ardjuna said on 27th March 2009

@LinguisticPedant: Glad you like the review. I would have bought this HP monitor (as you can probably tell from my Xmas Wish List) but already purchased the NEC LCD24WMGX3 a while ago. Not sure I made the right choice, though I have used that remote a lot ;)

@xenos: As to the BenQ FP241W, see LinguisticPedant's comment :)
As to your comment about HP, have you had bad experiences with one of the company's products? We generally find them to be stylish (yes, this monitor somewhat excepted, though as I've said before it looks better in real life) and well-made.

comment Renoir said on 27th March 2009

I was under the impression that using a wide colour gamut monitor in applications that cannot be colour managed, makes the image suffer from over-saturation. I'm asking since you are recommending it for console gaming which, as far as I know, cannot be colour managed. Is the over-saturation just something you get used to, or is it like input lag, some notice and some don't?

comment Andy said on 27th March 2009

This is true, though you can manually tune colours using the monitors settings. Moreover, in gaming, some level over-saturation isn't such a problem. Gaming just isn't colour sensitive enough for it to matter imho and when one talks about over-saturation, we're not talking radioactive levels here. Some people may disagree.

comment Ardjuna said on 27th March 2009

@Renoir: Personally I didn't feel colours were particularly off or over-saturated during non-computer use after some calibration. Like Andy said, you can set up the HP with a muted palette for things like console gaming and use the provided software to revert back to your preferred settings for computer imaging use. Though this *is* one of those scenarios where hardware presets (which the HP LP2475w doesn't, as far as I'm aware, offer) would have been welcome.

comment Chocoa said on 27th March 2009

Well, in for a penny in for a pound....

Poor colour calibration out of the box? - Calibrate it, don't be lazy! I try to get the best out of any monitor and don't understand why anyone would not want to pro or gamer.

Styling a problem? Surely any style is transitory and 'of the moment'. I would imagine that the working life of this panel will be longer than the current vogue of piano black - retain every finger mark style. I would far prefer a good panel than celebrity styling!

comment xenos said on 27th March 2009

Well I still got myself a bargain, I'm happy :-)

HP products, generally they used to be fantastic, but in recent years its my opinion that build quality has suffered. Im talking generally about printers and my friends ancient HP laser (10 years plus) that still chugs along just fine, I have had a particular officejet apart in pieces about 5 times, the ink head cleaning bay mechanism broke several times rendering the whole printer useless. I ended up glueing the screws in place as the plastic holes decided they had enough. Since then its worked perfectly..

Also I have an HP laptop that I won in a competition, its no cheapy either! The C key has been crunchy from the start only working if you push it on the right most side. It also has a sliding volume touch button that likes to move itself constantly if the laptop is in performance mode once its hot, or if its placed on a non uniform surface in any power mode; it makes an infuriating tapping noise constantly because of it and none of the other touch buttons around it work until its cooled down. I have a question actually, would you guys RMA it?

Other than that no bad experiences... :-)

comment xenos said on 27th March 2009

@Chocoa - I think people mean more that the stand looks cheap more than anything else. Styling isn't that important yes, but it should reflect the products quality, ie. that of the screen.

comment Ardjuna said on 27th March 2009

@Chocoa: You've hit the nail (or penny, as the case may be) on the head on both counts there.
Though to be fair most people don't have access to hardware calibration tools, but a lot can be achieved through software and some fiddling :)

comment lensmann said on 27th March 2009

Re quality of HP products: Some of their products are great and built well, but others less so. I bought a HP Comqap Evo in 2003, which died SEVEN HOURS after the guarantee expired. On the other hand, my old HP Ominbook, acquired in January 1999, lasted until three days ago without needing any repair when its internal power connection gave up the ghost. Going by comments online, both mirrored the experience of other users. So I now tend to wait a few months before buying their stuff, to see what sort of experiences other users report.

comment Ardjuna said on 27th March 2009

@xenos: I'd call the LP2475w's look conservative rather than ugly, and build quality is good. Also don't forget the company is backing it with a three-year warranty.

As to your laptop, I guess I would try returning it since what you're describing certainly isn't normal operating procedure (I hope :P).

comment Beaky69 said on 27th March 2009

I think some kind of reliability survey for tech products would be really useful. I've occasionally found products I've bought on the strength of a few good reviews to be proven unreliable in long-term use. I guess reviewers only use products for few days at best, and can only comment on their short-term performance?

comment Gordon said on 27th March 2009

@Beaky69 - exactly that I'm afraid. Long term tests are possible, but for obvious reasons they can't be done with everything and the duplication of content sees a reader drop off which isn't normally feasible. Also, it's impossible to know which products to pick long term or not - some are rock solid, others more flaky than your average cracker toy.

I think we try to address it when discussing 'build quality' but it's not a precise science compared to benchmarks and the like, especially since we often receive pre-release samples.

comment Carl Abudephane said on 27th March 2009

Interesting review, especially as I'm shortly to buy an external monitor to partner with a new Mac(if I can find one I'm happy with!). I was wondering if there is perhaps any chance you might be reviewing a new monitor just released by Eizo, the Flexscan S2242W?
Interestingly, although it's a 22in model, it has a 1920x1200 resolution normally associated with 24in+ monitors. I think it retails for around £470 and I'm very interested to see how it stacks up to this HP model. I don't know what it looks like but for me aesthetics are pretty important and Eizo's tend to look quite good I find. It's just that the stand on this HP 'troubles' me a little!
Anyway, it'd be good if you could grab one to cast your critical gaze over.

comment AlexManics said on 27th March 2009

@Renoir - I have had this monitor for 5 months and the wide colour gamut is not really anything to worry about. However if you use FireFox browser you can download the add-on named "Color Management" and point it to a calibrated colour profile (such as the ones available from TFTCentral.co.uk) This, I find gives a more natural colour to your web browsing. Hope this helps.

comment Leebod said on 27th March 2009

The fact there are so many comments for a monitor costing £400+ shows the need for more reviews of kit like this. Thanks for the review, the crucial thing for me is how it stacks up against cheaper properly calibrated 24" monitors. I'm in the market for dual screens for photography and as much as i like the look of these I'm not sure they are worth double the price of a cheaper 24". A simple yes they are is enough for me to scratch the itch!

comment FreQ said on 27th March 2009

I agree with Leebod - I signed up to Bit-tech a few weeks back asking about this very topic.I still run a 19" monitor and have wanted to upgrade for some time, but would prefer to jump over to a 26"/27" monitor of this sort of quality...but there are NO reviews for them...at least not professional ones from popular, trusted sites.

This one is on my list now, but I'd still prefer to read more reviews of this soze or a little bigger. 22" is mainstream now, and most people reading here tend to be a little ahead of that.

Anyway, nice monitor.

comment Jordan Russell said on 28th March 2009

Is this monitor wide-gamut? I'm a web designer and I've been reading about having to maintain colour profiles in Photoshop and Firefox for wide-gamut and that images look odd in IE. I don't really want to have to bother with this. Any advice?

Also, do you guys have any plans to review the Dell 2209WA IPS?

comment lensmann said on 28th March 2009

I'd be interested in a review of the 2209WA IPS as well, particularly your thoughts about how e-IPS stacks up when compared with H-IPS and S-IPS technology.

comment Bob d B said on 28th March 2009

Thank you very much for this review !
Though it comes late in the day as I ordered one last Friday morning I feel extra confident it might be a lucky choice.
Scheduled delivery of mine is Wednesday next; if someone would like to hear my opinion I can update you one of the next weeks.
Tft central was mentioned here; I might add this one on Prad.de (in English): http://www.prad.de/en/monitore/review/2008/review-hp-lp2475w.html ).
I agree with Leebod: there might be a large audience for reviews of larger high quality monitors .
I considered amongst others (NEC being difficult to obtain): Dell WFP 2408 and several Eizo models but choose for the HP because + € 1000 for a monitor is beyond my budget.
Cheers,
Bob

comment nigel1210 said on 28th March 2009

Strange how all review models seem to be fine. But the internet is rife, with the green/pink hue problem most of the screen exhibits. I've had 2 with this problems and there are numerious accounts on hardocp and overclockers with the same problem. Real shame as it is a great screen at a great price.

comment TM said on 29th March 2009

Nice review, and run down on the features of the monitor. I do have a small gripe - and that is the pasting of pictures on the monitor's screen in the review shots. I know it's best to have something visually pleasing on the screen instead of a black LCD, but it may be construed by some as the image quality at various angles. Not to mention that image 10438-img9138s.jpg pasted LCD screen makes it look like the image alignment is off terribly.

comment Ardjuna said on 30th March 2009

@Leebod:
Yes, they are. ;)

@FreQ:
Agree that high-end users are likely to look at sizes above 22in.
As to reviewing bigger than 24in 'high-end' monitors, I can't make any promises but keep an eye out.

@Bob d B:
You're welcome :) I think you chose the right one mate.

@nigel1210:
Are you saying you've returned two LP2475ws with these issues? Did you eventually get a replacement without this problem?
Thanks for the valuable feedback, any other users who have encountered this?

comment Andy said on 30th March 2009

@TM: Thanks for the feedback, we'll bear it mind for future reviews.

comment nigel1210 said on 30th March 2009

Hi Ardjuna,

The monitor was ordered directly from HP's uk store. Original unit exhibits a greenish tint on left, and pinkish tint on right.Also firmware has a bug were the led off light function, doesn't stay off when you turn the monitor off and on.

Called HP a replacement was sent, this was worse than the previous and with the same firmware bug. So kept the original, to see if it gets any better. On 121 hours backlight on the screen, and no sign of it getting any better.

Will most likely give HP a call today and get it collected and refunded, and go for the Nec 2490wuxi even though it's £350 more.

Is pretty poor really, as the screens given out for reviews seem to be ok and not have the firmware bug and tint problem. But for joe public getting a decent one seems impossible.

comment Ardjuna said on 30th March 2009

@nigel1210:
Thanks for that. No sign of either problem on our model, but then it doesn't sound like 'AlexManics' is having any trouble with his LP2475 either?
Also, maybe 'Bob d B' can let us know how his one turns out once it turns up?

comment Mikael said on 31st March 2009

I bought this screen a couple of months ago, and returned it for a refund. In many ways it's an exceptionally great screen, well worth the perfect 10 score in the review. It's the best I've seen for displaying photos. Unfortunately, the screen also has a few flaws which taken together were too much for me to live with.

(1) The design is ugly, and the build quality cheap.
(2) Text has an annoying "3D-rainbow"-character to it. This effect is comoon to all LCD-screens, and stems from the fact the red, green and blue subpixels are shifted 1/3-pixel sideways from each other. Unfortunately, the extra large color gamut on this screen makes the effect worse than on a standard-gamut screen. Large gamut makes images pop on this screen, but reading text gave me a headache - it was impossible for me to accept.


As if this wasn't enoughm the screen sufered multiple technical problems.

(1) The power button on the front was missing, with a gaping hole where it should have been.
(2) It had a stuck red pixel in the middle of the screen.
(3) There was a distinct red-to-green tone shift from left to right. This flaw in itself would have made me return it, since it made it impossible to edit photos,and even annoying to surf the web. After searching the web, I found out this problem occurs on many LCD-screens with a CCFL backlight. It comes from driving the backlight with a cheap crappy inverter leaking DC-offset.

All in all, I found the quality of this screen so poor I asked for a refund´, rather than trying another one. A pity though, because it could have been an amazing screen. It really should have been built better even if it would make it cost 25% more. A screen this good can't be had this cheap.

comment Mikael said on 31st March 2009

One detail I forgot to add, for those not familiar with IPS-screens:

IPS-screens have very little color shift with varying viewing angles. But they are not perfect! Old S-IPS screens have "purple glow", meaning purple backlight will leak through when viewed at an angle. Newer H-IPS, such as the reviewed sceen, have "white glow" instead.

This effect is clearly noticeable even when sitting right in front of the screen. With a black screen, you'll see white glow in all four corners. This makes the black level only as good as advertised in the centre, and actually pretty poor if you're sitting to one side.

IPS screens aren't all that good to watch movies and play games on for that reason.

The only exception is the expensive NEC screens, which have a unique polarizer that removes white glow. These NEC screens are the ONLY near-perfect screens on the market.

comment AlexManics said on 2nd April 2009

Heads-up on the price: If you're a Quidco member you can now get 8% off this monitor direct from the HP store plus a further 10% discount. After all discounting I make it about £356 including delivery. Not bad, in fact I used this when they made a similar offer in October.

comment Nathan March said on 3rd April 2009

I'd like to see how monitors like this compare to the Acer G24. I'm surprised such an excellent monitor doesn't already have a TR review.

comment Ardjuna said on 3rd April 2009

@Mikael:
"The power button on the front was missing, with a gaping hole where it should have been" -sounds like your model took a bit of a knocking before arrival. We found build quality to be good if not exceptional, and no sign of any of the panel problems you describe.

As to the second part of the comment, the LP2475w had very even backlighting, and I would personally prefer it to almost any other affordable LCD monitor to "to watch movies and play games on". Though for those purposes alone a similarly-priced Plasma TV like the http://www.trustedreviews.com/tvs/review/2008/10/06/LG-32PG6000-32in-Plasma-TV/p1 (which can be found online for as little as £420) is probably better.

@AlexManics:
Sweet deal!

@Nathan March:
They don't compare. Because the G24 is a monitor aimed at gamers with a cheap TN panel and limited connectivity, while the LP2475w is a display aimed at professionals with a high-end H-IPS panel and every connection you could ever want or need.

comment Deek said on 3rd April 2009

I recently purchased an LP2475w following several weeks of extensive research. It's a fantastic unit with excellent PQ, awesome black levels, little to no ghosting, very little input lag playing Left4Dead, BIA: Hell's Highway and Far Cry 2 (and this is me coming from a 2ms TN panel), fantastic stand (though not the cutest girl at the prom) and a staggering amount of connectivity options. All in all, I love it ........ with one major footnote:

Reading text gives me a screaming headache, be it on the desktop, email or surfing. Even typing this comment, I'm having to squint and look away occasionally to keep my vision from blurring. To be fair, it could be something on my end (video card, calibration settings, OS), it could even be something I'm personally susceptible to that other users wouldn't notice.

No matter how fantastic the display, this is an issue I obviously cannot live with. Good news: I contacted HP support and they immediately authorized a replacement unit, which should be here in 2-3 business days. Shipping is paid both ways, I can compare both monitors side by side and send back the one I don't want, free of charge. Not too shabby, HP.

My monitor is REV GIG122 with firmware version GIG042, build date December 2008 (China). There are several revisions to be aware of, from 111 --> 122 --> 133 --> 143. Firmware as well, 034 --> 045 --> 052 --> 068. The revision information can be found on the back of the monitor, on a sticker, or on the outside of the box accompanied by a bar code. The firmware version can be determined via the "Information" sub-menu in the OSD.

Bottom line: It's an amazing piece of hardware IF you get a unit that's free from defects. On the plus side, HP support is extremely helpful and understanding. I'll report back once the replacement arrives, with an update ...

comment AlexManics said on 3rd April 2009

@Deek:
Have you tried tuning your fonts using ClearType? An option in Windows XP & Vista.
I noticed slight font blurring at first but soon re-tuned it using the Microsoft ClearType utility.

comment Nathan March said on 3rd April 2009

@Ardjuna;
You're right, should have chosen a different monitor to comment on. My point was more comparing picture quality on 24 inchers.

comment Bob d B said on 4th April 2009

@Ardjuna,
I got mine yesterday; though I enjoyed watching a movie and seeing some pictures on it very much (I can only confirm your review that it is an awesome monitor indeed: very sharp (I have no problem reading text like some report), great colours (after some tuning)) my only gripe (which is really a shame) is unfortunately the green (left side) to pink colour (right) shift .
I was a bit at odds what to do because this monitor is in any case a big improvement over my 9 year-old Sony 19’ CRT monitor .
Still called HP today and they will start up a DOA procedure (HP (in the Netherlands): good support and understanding people).
Still pondering what I'll do if the next one turns out to be bad as well but we'll see.
Btw mine is from Czechia with REV GIG 111, firmware: GIG045 and is manufactured in January 2009.
I’ll keep you updated.

comment Mikael said on 4th April 2009

@Ardjuna

I was NOT speaking about backlight bleeding, I was speaking about "white glow". The former is the backlight leaking due to poor assembly, whereas the latter is the LCD-panel itself leaking backlight when viewed at an angle. Therefore it's not limited to the corners, it appears all over the surface, if you're not looking at the screen in a 90 degree angle. And when you sit at normal viewing distance in front of a 24 screen, there will be a substantial viewing angle from your eye to each corner. This makes white glow quite noticable in the corners, even when you're sitting in the optimum viewing position. Feed the screen with a fullscreen 100% black image, and you'll know what I'm talking about.

All IPS-panels behave like this, it's the small price you pay for the otherwise excellent viewing angle. As I said above, white glow can be removed with a specially designed polarizer, which to my knowledge is not available on any other screens than the expensive NEC screens. The HP dreamcolor screen is new, and could possibly be another exception. I'd like to see it before I believe it though.

But the screen you're testing here definitely has white glow, just like any standard H-IPS-screen (the older S-IPS has a purple tinted glow instead). And this does retract a bit from its value as a gaming screen.

comment Mikael said on 4th April 2009

@Deek

Unfortunately, your eyes are going to hurt from the replacement unit as well. The text issue comes from the fact the screen is "wide gamut", meaning the red, green and blue subpixels have a more intensive color than a standard gamut screen. In a standard screen, most of the lightness comes from the green subpixels. The red and blue are relatively subdued in comparisons. But on this screen (or any wide gamut screen for that matter), the blue and especially the red subpixels are more intensely colored, and have a greater lightness relative to the green subpixel. This is obviously "better", in that the color range is greater, making images look spectacular.

BUT, the drawback is that text becomes fatiguing to the eyes. The colored subpixels are shifted 1/3 pixel widths relative to each other. Any vertical sharp black to white transition on the screen will have a rainbow effect, since the colored subpixels aren't physically in the same position horizontally. Text is full of vertical black on white lines, and readablility suffers from the resulting rainbow effect. It looks a bit like "3D", because the eye has a hard time telling where the viewing plane is. And it's this that is fatiguing. Some of us get a headache really fast.

The ClearType and other such technologies, is about making use of the subpixels to increase the effective horizontal resolution slightly. This makes text looks better, but does nothing to reduce the rainbow effect.

If text bothers you on LCD screens (as it does to me), you should get a screen with lower gamut, meaning the colored subpixels are not so intensely colored, which lessens the rainbow effect. You should also get a screen with as small pixels as possible. Laptop screens have the best readability for this reason, you can get much smaller pixels on a laptop than on a desktop screen. The same pixel resolution as this 24 inch screen is available on 17 inch laptops, and even a few 15 inch ones!

comment Stephen Allred said on 4th April 2009

I actually have a photo of the pink ghosting - http://www.stevesmiscellany.com/samsung.png
Really not pleasant...
For reference, the panel used in this monitor is the same as the one found in 24" Apple displays (the iMac and Cinema Display), so if you prefer glossy glass (as I do) and LED backlighting to a matte plastic screen you can go for one of those.

comment MarkM said on 5th April 2009

According to the HP USA website, the panel is a TFT, not an IPS. Their support confirms the same information. For those who have bought them, can you confirm they are IPS?

comment Deek said on 5th April 2009

@AlexManics
Yeah, I've messed with ClearType and the ClearType Tuner. Nothing I do seems to improve the situation.

@Mikael
It's odd, I'm actually starting the think the text isn't my problem. So long as it's not white text on black or dark text on a white background, I'm fine. The issue might be with how the unit displays the color white. My OSD brightness is at 6 and my Nvidia control panel is further reduced 10% below the default 50%, and the whites are still absolutely radioactive. It could be a defect within the display, the HP guys authorized the replacement almost immediately ... makes me think I'm not the first one to point it out.

I've actually owned a wide gamut panel prior to this (briefly). A Samsung 27", but the input lag and ghosting were hideous, I boxed it up for refund within 72 hours. I do not recall having the same issue with readability.

comment Mikael said on 6th April 2009

@MarkM

TFT means "Thin Film Transistors" are used to drive the LCD. All LCD's have them. The LCD's themselves can be made with different kinds of pixel cells: TN, PVA/MVA and IPS, each with several possible variations.

This screen has a H-IPS LCD panel. Trust us. ;-)

comment Geoff Richards said on 6th April 2009

On that note, have a quick read of the Wiki entry to get your head around the various technologies: http://en.wikipedia.org/wiki/Lcd#Active_matrix_technologies

comment Mikael said on 6th April 2009

@Deek
Well, white-on-black and black-on-white is where the contrast is at a maximum, making the issue I was talking about the most noticable. It's also the color sceme used for 99% of all text you're going to read, so...

The effect only appears when two or more colored subpixels are used. Green text on a black background will make it go away entirely.

The "radioactive" white you're speaking of, is probably caused by your eyes having trouble melding the colored subpixels into a coherent whole. Wide gamut screens are like this, especially when the REDs are as vivid as is the case with this screen. Extended gamut in the GREEN and BLUE doesn't seem to cause as much problem.

The only workaround to this problem other than getting another screen, is moving your screen a bit farther away. In my experience, an 80 cm eye-to-screen distance is required with this screen. Any less, and the colors wouldn't "meld" properly on my retina. Try it yourself. At some distance, your troubles should vanish. The question is only if you're comfortable using the screen at that distance.

comment Deek said on 6th April 2009

@Mikael
That was first thing I did after setting it up, turning it on and having my retinas scorched by the default settings. I backed it up a good foot from where my old 226BW was sitting on my desk. Still no good, even after calibration.

The replacement will be here today or tomorrow. At least then I can put the issue to bed. I'll either be happy with a functional display or boxing up both and initiating an RMA process. I honestly hope to avoid the latter.

comment Bob d B said on 6th April 2009

@Deek,
This HP LP 2475w being my first tft monitor (being used to crt's only) I had visual trouble as well since I got it (last Thursday).
I got alarming headaches too; I think because of the small and unusually sharp characters.
Maybe my advice is a bit too obvious after what has been said here before but what helped me was:
- putting dpi settings in properties of desktop at big (120 dpi),
- using Clear Type tuning and
- not too low setting for brightness (so that characters stand out against white background).
- I adjusted the (minumum) size of characters in Firefox to bigger ones.
You could also try big lettertypes in properties of desktop character (which I haven’t applied).
Hopefully these settings are enough to get used to this (for me) very different screen.
A friend of mine (working in the computerindustry) I spoke to this evening said it is very common to need a few weeks time to get used to a tft (especially going from a crt).
Many people at Amazon.com and other websites are really enthusiastic about this monitor so don’t give up your hopes.
All monitors have issues and (after reading reviews a lot) I guess no monitor is perfect.
Hope this might be of help when you have your replacement.

comment Antonio said on 7th April 2009

Hi
I went trough the selles spec and they only mention S-IPS tech, I cant find in the spec of this monitor a H-ISP tech like you mention on the review
is it the wrong monitor?

comment GaFra said on 8th April 2009

Hi everyone,

I thought I might add my two cents, since I've recently had to struggle through most of the problems mentioned here and I also have some info that no-one else has mentioned yet.

My first HP 2475w had one dead pixel, the bezel LED firmware bug (firmware version GIG045) and a malfunctioning USB hub (ejected devices are not recognised when plugged back in immediately after ejection). My reseller referred me to HP Business Support (although I am a private consumer) and I received a replacement monitor, without having to return the defective one, one day after making the call. Excellent service HP. I was told that the replacement would be a used monitor and that I could test it and choose whether I would like to swop or keep my first one.

This second HP 2475w had one dead pixel, the firmware bug and the malfunctioning USB hub. In the fact dead pixel position was so close to the one on my first monitor, that for a minute I didn't know which one was which anymore. So no luck there. I phoned again and again received a replacement monitor, although I already had two in my possession. Good service once again.

This third HP 2475w was loaded with firmware version GIG068. This version fixes the bezel LED problem and also the malfunctioning USB hub. I also have the feeling that input auto-detection is faster than before. It also has no dead pixels and I cannot detect any green-to-red tint. For the moment, I seem to have struck it lucky and I am happy once again about this purchase. I would highly recommend insisting on receiving this firmware version or later, where at all possible. I have searched for a firmware updater and for this file online, but it does not appear to be publically available.

The overall process for me was a frustrating and unnecessary one and took all the fun out of upgrading to something better. I must admit that I am now satisfied though and that the HP service was uncomplicated, fast and all shipping was at their cost. I will write an update if the monitor should happen to decline after a few hundred backlit hours.

comment Xiphias said on 9th April 2009

For those that are having eyestrain problems then I've found my 24" LCD very sensitive to positioning and brightness, I have to adjust the backlight twice a day since a comfortable brightness under artificial light is unviewable in the daytime and a viewable daytime brightness causes eyestrain in the evening. I also had to try it at several distances until I found one that was comfortable, I've got it at just beyond arm's length.

@Leebod: The only thing you'll get significantly cheaper is a TN, and they're not an option unless you mind solid colour backgrounds suddenly becoming gradients.

How is the black level generally on the HP? I switched from a CRT to a TN with a low black level for an LCD not too long ago and was disappointed. However, given the abysmal viewing angle artefacts on a TN I wonder if the poor black performance down to that and whether an H-IPS screen would look significantly better, despite having a similar measured black level.

comment Bob d B said on 10th April 2009

@Xiphias:
Black performance on the HP LP 2475w even is a big improvement over the crt I previously used (I must admit though that crt had a very poor performance in this regard).
If I look from an angle from above the screen I see a clear (but small) backlight bleeding which isn't a disturbance of course under normal use.
My problems with this screen are: bad colour uniformity and dark corners (and sides).
I have eyestrain and headaches as well though it could be just during a transition period; it can take a lot of fiddling with settings to get an acceptable situation.

comment Deek said on 11th April 2009

@Bob
Thanks for all the tips. I've been using TFT (LCD) displays for years, so it's not that my eyes are having trouble adjusting in that regard. I did mess around with the DPI settings in Vista, ClearType, etc. prior to re-hooking up my Samsung 226BW (22" TN) and stashing the HP in a safe place until the replacement arrives. No matter what I do, the text appears to "swim".

Unfortunately, HP contacted me to say the unit is backordered with no ETA. =( NCIX is selling a BenQ G2400WD for $299. I can honestly say, I'm tempted ... But ultimately, I'll give HP another chance. This monitor has too much potential.

@GaFra
From what I understand, F/W GIG068 is the most recent, while Revision GIG143 is the most recent revision of the monitor itself (though there are no reports of anything other than REV GIG122 in North America, not that I've seen). I honestly hope my replacement unit comes with at least F/W GIG052 or 068. Both reportedly fix the power save bugs (bezel LED not turning off, screen falling asleep no matter what you set in the OSD) and the USB problems. Also, it is said that GIG045 introduced input lag ... not a ton, but more than GIG034 and 052/068. If they send me a unit w/ F/W GIG045, I'll likely demand another replacement, based firmware bugs alone.

comment Deek said on 14th April 2009

@Mikael
It should also be noted, with regard to wide gamut displays, that I've had passing experience with wide gamut monitors in the past: both a Samsung 27" and the 24" HP2408h. I had no issue with the text on either of those displays, so I have a hard time thinking my problem is entirely rooted in the wide gamut of the LP2475w. The "swimming" text on the 2475w was immediate. I noticed it right away, the second my rig booted into Windows. I used both the Sammy and the 2408h for several days, both wide gamut, and had absolutely zero problem with the text (though each of the displays had their own issues).

... still no replacement from HP. The backorder continues. I'll be sure to post a report once I'm able to compare the two units side by side.

comment Deek said on 17th April 2009

Oooookay. Pardon my "triple post" (three comments in a row).

The replacement arrived and is now on my desk. First impressions: VERY HAPPY. It's a REV GIG143 with firmware GIG068 (most recent).

I'm happy to say I see no more "swimming" text, nor "radioactive" white. The white is crisp and clean, but not searing my retina. I can read black text on white no problem, white text on black is still a little sharp, but I'll be futzing with brightness/contrast to sort that out, hopefully. Long story short, in the time it has taken me to write this comment, my eyes would have been watering on the "dud" display. On this one, no problem.

So far I see no backlight uniformity issues, no pink/green tint, no dead or stuck pixels. Having played several hours of L4D, Dead Space and Far Cry 2, I'm happy to report no noticeable input lag and no ghosting (and this is me coming from a 22" 2ms TN panel w/ a 4000dpi Razer mouse).

So far, very happy and relieved. If my opinion changes in the days to come (as my RMA period ticks down), I'll be sure to post me grievances. Cheers!

comment Ardjuna said on 21st April 2009

@Antonio:
Nope, it's the right monitor, and it's definitely H-IPS. Maybe a typo on HP's site...

@Deek:
Happy to hear your latest replacement seems to have solved all the problems.
To all the other users experiencing issues, don't give up hope :)

comment Anatoly said on 25th April 2009

Recently I was selecting an optimal display for me and I carefully investigated a lot of them. Based on my experience, I can say that generally HP2475 is good choice if you can buy it for less than $1000, but anyway you should check it carefully because you can find plainly some charming disadvantages, for example, light/color nonuniformities, dead pixels and so on... I personally tried to buy HP2475 but my copy of monitor had unpleasant color nonuniformity of white light over the screen - the white at left half of screen had a slightly magenta hue, and at the same time the white at right half of screen was slightly greenish. Such 'nice surprise' was absolutely unacceptable for me because I was going to use HP for Photoshop color works. Besides I found monitor has unpleasant sparkling effect (silk screen is the same) just as such unpleasant effect is peculiar to all monitors which are based on LG.Philips S-IPS/H-IPS panels.
Nevertheless HP2475 is really good thing for his money...

comment Mike B said on 28th April 2009

I just got this monitor today and I can say it exceeded my expectations easily. I have come from a 6bit colour 19" TN based monitor to this and I have to say what a difference it makes. I am really glad I checked the review on this site and would strongly recommend this monitor to anyone else.

comment Monkey Man said on 28th April 2009

In the review it says "after a few tweaks it produces vibrant colorus" could any of the review staff say what tweaks they did to the settings to make it nice? Thank you

comment Deek said on 1st May 2009

Well, I opted to keep the display. If I have further issues, HP support is absolutely awesome. They'll keep sending replacements until I'm happy or the sun blinks out. Overall, it's not the perfect monitor, but it's about as close as one should expect for the price tag. The list of negatives is MUCH shorter than the positives: Backlight is not 100% uniform (though close), the anti-glare cost is a little "shimmery", and white text on a dark background (like [H] forum and Penny Arcade) is still somewhat uncomfortable to read, even with ClearType totally disabled. Thankfully, dark on white (like Trusted Reviews and Tom's Hardware) is 100% crystal clear with not a hint of blur even with my nose pressed against the screen. My list of negatives isn't representative of every LP2475w. Your mileage may vary. Your eyeballs may see something I don't, or fail to see something that bothers me. When all is said and done: I recommend this monitor, and I especially recommend HP for their awesome warranty and support.

comment Inzane Cat said on 4th May 2009

@Monkey Man
To calibrate your monitor to acceptable levels, you should check out [url]http://www.tftcentral.co.uk/articles/icc_profiles.htm[/url]

comment Aero said on 4th June 2009

Hi all,

Has anybody bought this & got f/w GIG 068 or above? Which month/year was it manufactured in & what's the Rev.# as well? Thanks.

comment Aero said on 10th June 2009

First one I got was rev. GIG111 f/w:GIG045 manf. Czech Jan 2009 received two weeks back.
Sent back & received a rev. GIG143 f/w: GIG068 manf. Czech Apr 2009 today.

So far no issues as before so happy with it, used the TFT profile with it plus latest nvidia drivers on Win7_RC1 64x.

comment Vagn Henning said on 3rd July 2009

Have two of these at my office. I seriously disagree with the review:
Faulty monitor driver prevents grapics card from powering up after going into power safe mode: Bad. White is smudgy grey: Bad. Black is really black: Good. HP Display Assistant takes about 1 min. to launch during startup: Unacceptable. All relevant cables included in the box: Great. Impressive vertical viewing angle: Good. Poor horizontal viewing angle (this is a large screen; if the colors are correctly adjusted at the center of the screen, they will be blueish near the sides): Disappointing. Crazy factory color settings: Is it really so hard to calibrate the colors at the factory?
All in all: 3/10. Buy a cheap Samsung screen insted.

comment faisal said on 24th July 2009

I bought this panel based on trustedreviews, cost me around 330 and I am gutted for what I got.
Color is OK, but white is like a smudgy grey rather than brilliant white, there isn't anything dynamic about it. I will think twice before following Trustedreviews again. Not happy

comment mickey said on 15th September 2009

Hi, I am wanting to buy this monitor— In this review it states it is an H-IPS monitor but on all of the HP websites it says this monitor is S-IPS, I am not sure why this is, maybe they have changed? or this is a different model? I am no expert so I don't really know if this is a huge issue? what do you think?

comment buhlestnoble said on 9th October 2009

I just had to add my experience with this monitor

First off i want to say that IF you get a good one, this is a fantastic monitor, i stress 'if' because only my 4th monitor was satisfactory! The first, after an hour of use, went pinkish. The second, had a dead pixel! The third had the (apparently not unusual) issue of random flashing green pixels on certain images! Finally my fourth sample was perfect.....SO FAR! What if ound interesting is all of the bad sample were very recently manufactured whereas ther final good sample was from january 09. Some where made in poland others in czech. Finally i want to commend HPs customer support who offered no quibles replacements and dispatches them very quickly.

Unfortunately there really isnt an alternative to this HP on the market at this price bracket and so if you want IPS technology, 24inch, at £400 you better be prepared to accept a few dodgy ones before you get a good sample. I guess a few years down the line you wont really care about the short term hastle and hey you never know you may get a perfect one first time round!

comment ddriver said on 20th October 2009

I think you guys should include all those problems in the review, in order to avoid confusing people...

I JUST GOT this monitor, and after just decreasing brightness and contrast to acceptable levels I noticed the monitor starts turning dark and pinkish from the center to the right. I tried some other monitors in the office and not one exhibited such an issue.

There is a whole lot of people who complain about this problem. What is strange is that EVERY review of this monitor is not mentioning this issue, so my guess is HP sent ONLY GOOD units for reviews, while on the market it's a totally different situation. I've read about a dude who tried 6 (thats SIX) units before being able to find one without this flaw.

I am returning this monitor, only 6 hours after getting it. Even at this bargain price it's unacceptable, even 200$ monitors don't have such severe issues with uniformity and color tints.

And again, I really think you guys should EDIT that review and warn people of the risk, as it seems there is about 50% risk of getting a bad unit, and thats pretty high in my book.

Good Luck

comment ddriver said on 21st October 2009

Update to my previous post: Today a replacement was sent. It did not turn pink to the right but it's uniformity was poor as well, with the corners getting pretty dark. I compared it to the IPS NECs we have at the office and the NECs are almost perfect, several times better than the HP. Also besides the dark corners, top and bottom, the second display had a dead pixel that adds more to the deal breaker of the poor uniformity. I will try one more display and I am through with HP, I'm better of spending additional 250$ for a 24" NEC IPS, at least it won't feel like a lottery...

The display itself is good, in the middle, where there are no color tints and no darkening it looks awesome, but I think those defects speak of poor build quality, HP need to reconsider their production plants IMO... as there are a lot of people that strike a few bad units in a row, like I did.

To all of you considering to get this display: - be prepared to waste time looking for a good unit... or spend a little more on something of higher quality.

So very, very disappointing...

comment Cream said on 13th November 2009

Got this screen 2 days ago direct from HP. So far so good, I'm no professional and will be using the screen mainly for gaming, buy my god what a screen, colours are amazing after a little tweeking. I do have a slight, and I mean slight tint from green to red on the screen, but if no one had mentioned it I don't think I ould have even noticed. I may have even put it down to the slight tint your eyes give you if I hadn't been looking for it. One grip I do have is it doen't have an optical output for sound which would have been nice when using HDMi(Xbox 360). Other than that great on P.C. and 360.

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