Manhattan Plaza HD•S2 pictures

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Manhattan Plaza HD S2

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Manhattan Plaza HD S2
Manhattan Plaza HD S2

4 Pictures - Manhattan Plaza HD•S2

  • Manhattan Plaza HD S2
  • Manhattan Plaza HD S2
  • Manhattan Plaza HD S2
  • Manhattan Plaza HD S2

Andrew Hodges

June 5, 2014, 12:25 pm

Looking at others who have had problems, this Freesat box seems to have
DURING INSTALLATION with recognising the signal from the satellite dish.

you get it working it's a bit of a miracle, but it can be done, but it
defaults to LONDON CHANNELS so if you live in London you may not notice
the problem. But elsewhere you will.

Let me say from the outset that my dish positioning is fine because I have previously used a Goodmans box.
My signal strength is over 90% and signal quality is 97%.

first response from technical support was 'there's a problem with the
dish. You need an attenuator. You can buy one from Maplins'. I clearly
don't but it's a very easy way of getting you off the line and wasting a
couple of days getting one installed only to find out that it's not the
right answer.

When I pointed out the weaknesses in his solution
he managed to get me off the line by asking for my postcode so that he
could 'check it'. He could have checked it then and there as it's a
no-brainer to sort and doesn't get the problem solved but nevertheless
it got me off the line.

Anyway I eventually called the technician
back to find that 'oh, you need to send the box back. It has a fault.'
He could have told me this by asking the right questions, accepting my
answers and telling me then-and-there. But he didn't.

If you know
that your dish has been properly installed with good signal strength
and quality and your Manhattan Plaza HD-S2 has problems at install and
then when you finally persuade it to work defaults to London channels
don't be fobbed off by their 'technical support'. You have a faulty box.

I want another one? No. I don't need these problems. Something like
this should work straight out of the box. This box is going back once
I've sent this message.

Do you want to buy one? Well, ask yourself "Do I want to take a gamble?"

Mr H

July 17, 2014, 7:37 am

What is not made clear is that you must have a perfect dish alignment or it is impossible to use the receiver. There is a five stage set up and when you get to 2 if the alignment is slightly adrift you just get a fail notice. You cannot manually set up as the menu button does not work unless you have the correct signal. So if you want to use it with a tripod mounted dish (when cravanning for example) it is a no go.
I too contacted the Technician who suggested an antennuator and then asked whether I had an old sky box I could use for setting up purposes. Now waiting for a sat finder to see if I can set up the dish with that or it is going back. Must say when I connected to my house sky dish it did work properly.

ernie turner

October 4, 2014, 11:27 am

I have trouble it doesn't connect with sound

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