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Kogan KULED551HDAA angle
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John, you can't be serious? The only thing Australian about a Kogan TV is the owner. Anyone willing to fork out for more than 500 cheap & nasty TV's from China can have their name stuck on the front too! You too can be an on-line retailer, just check out alibaba.com.
I bought a 32" TV/DVD 8 months ago that died 3 days ago.I've spent the last 3 days trying to contact Kogan via their website as they don't have a cutomer services telephone service that I can find.
They are ignoring all my attempts to communicate with them and even had the cheek to mail me a further offer earlier today.
My advice - Steer well clear of Kogan products......
Poor quality and atrocious after sales service. You have to wait untiul they respond before you can return their poor quality and in my case damaged TV. I am still waiting after a week to get an address to return the TV. Not only that but I will also have to pay for the TOTAL transpirting costs - both deliveries if I do get a response. I am not sure if or when I can get a refund. Legally speaking if you inform the seller that you do not want their product you can retunrn it after 7 days. Notification should be made within the 7 days, this does not mean that the product has to reach the seller within the 7 days of purchase. Check the internet to see the advice regarding Kogan which is AVOID AVOID AVOID.
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