Comments Kodak ScanStation 500 - Printer - review

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JoeMineo

2:50 PM on 28 May, 2009

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I'd like to thank you for an excellent review. I am the principal software architect of the scan station product line and I thought I'd clarify one point. The Scan Station does in fact provide OCR capability by selecting PDF-Text Searchable as the output file type. This will automatically push each image through an OCR engine and produce a PDF file that can be searched. Thanks again.

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Casey

7:30 PM on 27 August, 2010

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Joe,

The scan station 500 was the most frustrating scanner I have ever configured. It has no GUI, and needs software installed to manage. The install guide is horrendous (sp). You would think if you need a config file copied from a USB drive to setup the device it would be the 1st item on the install guide. Overall, for the money, this product sucks. Although now after more than half a day and a call to Kodak support the setup is somewhat understandable. Since you are the principal software architech let me give you a tip. On your next model, ditch the usb crap, and go back to an old fashioned web interface. This was so frustrating. And again, overall it sucks.

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EKDocimaging

1:49 AM on 10 December, 2010

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Hi Casey, Sorry you didn't enjoy your experience with our product. We do have a remote management application that ships with the product and eliminates the need to use a USB drive. We left the USB feature in there for backwards compatibility. Customers that have used this application tell us it simplifies the administration experience a great deal. We'll see what we can do about the improving the user manual to make this more clear. Thanks for trying the product and thanks for your feedback.

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Although the use of USB drives to control user accounts is innovative, we're not at all sure it's as convenient or as secure as having the details stored on flash memory in the scanner and accessed by password. USB drives are notoriously easy to lose and passwords, although a pain to remember, are much less costly to update. The scanner itself is quick, easy to use and easily able to service even a busy workgroup.

Overall

8/10

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Reviewed by Simon Williams

26 May 2009

Price as reviewed

£1,554.00

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