By Simon Williams
Reviewed: 29 Aug 2010
Kodak ESP 5210 Inkjet All-In-One Multifunction Printer Copier Scanner WiFi
Maybe Kodak should stay with Cameras and stay out of the printer business. Printed and copied 20 pages the first day, 2nd day paper jam code. There is no paper jam and after several attempts to clear the code it still will not clear. What a piece of junk!
I started a small business and purchased a Kodak ESP 5210. The first few days that I used it everything was great so I decided to buy a second one. After several day's of using the printers I have had nothing but problems with both of them. I have had to reinstall the software into my computer on several occasions and one of them is not working anymore. I do NOT recommend this printer to anyone.
When I managed to get mine connected to the network (only 2 weeks out of the last four months so far)...I tried to print on some branded inkjet labels, which managed to wrap themselves around the roller...
Mine worked wirelessly for about a week then it went completely haywire and I've had problems ever since...hope you don't get the same network problems too!
Absolutely waste of money this printer...couldn't agree more! In fact just 4 months old and I'm ditching it for a HP or Epson.
The Kodak ESP 5210 is absolutely the worst printer I have ever bought. For the first couple of weeks it worked ok, although heavy on cartridges, after that it has just been a nightmare. It gobbles ink cartridges, continually misfeeds paper (so you can end up printing three/four copies of a document before getting a semi-decent version). BE WARNED - DO NOT PURCHASE ONE !!!!!
Don't touch it, or any other Kodak printer if you are buying on the basis of perceived ink savings.
Like many others, I bought the Kodak 5210 based on advertising and promotion about ink price. Kodak incessantly rabbits on about being the lowest price ink replacement with comments on its advertising saying "Print and Prosper" and "Beautifully Cheap Printing". What they don't tell you is that they consume way too much ink, that you cannot use the printer if one of the cartridges fails or if you replace one cartridge, you inevitably have to replace both of them. Don't be misled by their cleverly manipulated advertising.
It doesn't do what it says on the tin.
I don't usually write reviews, so this is the exception.I've got the Kodak ESP 5250, essentially the same as the 5210 on this page. AVOID this series of printers:* It DRINKS INK like no-one's business. Yes the replacements are cheap, but the cost mounts up. I've even taken to writing the date on the print cartridges to remind me when I put a replacement in –it's not long between replacements and I'm not a heavy user of the printer.* WIFI is hit and miss. Now there could be other factors, such as home network issues. But there are too many times when the printer hangs and/or I have to kill the Kodak processes to get the printer to do anything. I have the latest software updates too.* Print quality. Was fine to start, but soon deteriorated. Print output is usable, but you may have to print a few times in different quality settings to get the output you need. * Scanning. Again hit and miss. Sometimes it scans first time, other times the scanner will only work after it has been switched off and back on.
It's 2012. There's been 20+ years to perfect printers. The ESP should just work. First time, every time.I'm afraid I won't be buying another Kodak printer. And I suspect I'll be buying another printer within a year of purchasing this one. Very annoying.
I purchased this printer December 2010 and [for most of the time since] it's been nothing but a "pain in le derriere"! Wholeheartedly agree with everything said in the previous comments! Currently, simply can't get it to print even a test page! Have tried resolving problems through Troubleshooting, Kodak AIO Home Centre Support, Kodak Online Support but all to no avail!!! So, think my best [perhaps only] option now is to purchase a new printer but it definitely won't be a Kodak!!!
Marcus John. Please wait while I review your question. Marcus John: If you have an incident reference number from a previous contact or from a My Support on-line session, please provide that to me. glen swiger: i dont have 1 Marcus John: No problem, I can certainly help you with this I would just like to get some information about your printer before we begin. Marcus John: What is the model number of your printer? glen swiger: ok glen swiger: esp5210 Marcus John: Thank you, May I please have the Kodak Service Number for your printer? You can find this number by opening the printer access door like you are going to change the ink cartridges. This number will be located on the left hand side. glen swiger: w087982 Marcus John: In what month and year was this printer purchased? glen swiger: i have used the printer 24 times changed the ink cartridges and it will not print glen swiger: 05 2012 glen swiger: i have went through the clean print head process and all Marcus John: Where was this printer purchased? glen swiger: its like the print head cloged glen swiger: walmart Marcus John: I am glad that you have given us an opportunity to assist you and will make sure to provide you with the best resolution possible. glen swiger: ok ty glen swiger: i removed the print head and there is clear tubes you can not see the ink glen swiger: i have bought 3 different ink cartriges for it Marcus John: Okay, May I know are you getting blank prints or missing colors? glen swiger: it has blank pages no color or black Marcus John: In order to check the exact issue , We need to print a test page from the printer. glen swiger: i am just upset spending money on a printer that ive only used a couple dozen timess now wont work Marcus John: On the control panel of the printer, press Home. Select Maintenance, then press OK. Select Print Test Page, then press OK. Press Start. Marcus John: I do understand please try to print a test page and Review the printed test page and verify that: o the left color blocks are cyan and black.o the right color blocks are magenta, yellow, and black.o each block is completely filled with color glen swiger: ive done thatseveral times along with cleaning the print heads and still blank pages Marcus John: Is it completely blank or do you see any ink on the test page? glen swiger: its blank Marcus John: Have you tried printing the test page from the printer or from the computer? glen swiger: the ink is good my mom has the same rpinter and it works in hers glen swiger: printer and computer Marcus John: Okay, May I know are you using Kodak Ink cartridges? glen swiger: ive went through every step to clean and all with no results glen swiger: yes Marcus John: IMPORTANT: If you are not going to use your printer for an extended period of time (a week or more), keep the printer turned on and the ink cartridges seated in the printhead.
Marcus John: Please Check the control panel on your all-in-one printer:
Press Home (Menu).Press Cancel.Is the message "MfgMode=1" displayed on the control panel?
glen swiger: no Marcus John: Okay, Have you tried uninstalling and reinstalling both the Ink cartridges?\ glen swiger: yes with new Marcus John: Okay, After reseating the Ink cartridges have you tried printing the test page? glen swiger: it did tell me a couple times no ink cartrige installed but they were glen swiger: yes Marcus John: Okay, May I know how many times have you done the clean printhead ? glen swiger: probably 15 times Marcus John: I am sorry about that, We do not recommend you to clean the printhead process more than twice. Marcus John: As it consumes lot of Ink. Marcus John: Could you please confirm me one last question, After cleaning the printhead process have you tried printing a test page? glen swiger: yes each time Marcus John: Is the test page completely blank? glen swiger: its showes ink full to but prints nothing glen swiger: yes Marcus John: Glen, as we have tried the possible troubleshooting steps and the issue is with the printer hardware. Marcus John: And the printer needs to be replaced. glen swiger: ok Marcus John: I see that the connectors of the printhead which connects the printer had gone bad. Marcus John: In order to fix , We need to replace the printer. glen swiger: ok how do we do this Marcus John: Let me help you with that. glen swiger: i have had alot going on with my wife passing away and just getting the time to get this done Marcus John: I am sorry to hear this, and I understand how you feel. glen swiger: yea its been a mess glen swiger: i just want my printer all i have ever bought has been kodak glen swiger: this is the first problem ive ever had with a kodak product glen swiger: are u there Marcus John: Yes, I really apologize for the delay in responding as we are facing latency in the internet connectivity. glen swiger: ok Marcus John: Glen, As I see that the printer is out of one year warranty, I apologize as we cannot replace the printer free of charge. However, I would be glad to offer you the below options. Marcus John: You may Purchase a recertified printer the recertified printer has a 90-day warranty, but it will not come with a new printhead or ink cartridges. glen swiger: for how much glen swiger: and i just bought this printer less than 1 year ago Marcus John: Do you have the proof of purchase? glen swiger: some where Marcus John: If you have the proof of purchase please do send us, And we will be more than happy to replace you the printer free of cost. glen swiger: how much is the printer Marcus John: The ESP 5210 Refurbished cost $79.00+ shipping and taxes
glen swiger: i only payed 79 for this one i will be contacting the better buisness office concerning this matter i will never buy kodak products again if this is the way its gonna be and i will write very bad reviews on your products and support Marcus John: I do understand your concern,If you have the proof of purchase please do send us. glen swiger: i dont know where the papers are i have this house torn apart looking for papers for her funeeral Do Not Buy kodak products they are junk and the company will do nothing for you except rip you off read all above
I WILL NEVER BUY A KODAK PRODUCT! EVER!
BEWARE. This is the worst printer ever. I used many, including the first HP all in ones and those were horrid but nothing as bad as this KODAK ESP 5210.
I bought one due to the good price but haven't used it for a long time. Then when I did I realized all the cons and it was too late to take it back.
-INK usage is beyond acceptable leading to extremely High Cost. If you don't use the printer for a while you'll need new inks. If the color is out you CANNOT print just black. Only for this part I would fire the guy who came up with this idea, then would play a fun game with his fingers and a hammer.
-PRINTING, crappy quality, the pages are almost ALWAYS skewed, don't remember if it ever printed straight, the edges are torn when it feeds the paper about 6 out of 10,
-CONNECTION, the WiFi is useless, it works for a day then it quits, uninstalling the software, updating firmware and everything won't help either.
-SOFTWARE is a joke. I scanned 19 docs, wanted to scan 1 more and it says "an error occurred" and had to abort the scanning. I said ok, I save the already scanned docs but guess what. from there there is no option. you cannot, scan anymore, "next" doesn't work, you can only "cancel". It asks are you sure? you have unsaved docs but it WON'T LET YOU SAVE them so that's it. You lost all your work.
-SUPPORT: The only time I talked to them (before the 1 yr) they were more concerned about the age of the printer than anything. so If it's 13 months old what?? It was still made by kodak, and you ppl should stand by your creation.
! DO NOT BUY KODAK EVER ! They failed with the cams, failed with printers and failed to support any of them.
This is the last time I ever purchase anything with the Kodak name.
The fact they let this printer off of the assembly line is a disgrace. Brand new out of the box and I have never gotten a single page to print with quality that would be anywhere near good enough to turn in. Oh, and this is for a simple word document. words are overlapped, does not print where the margins are supposed to be. The printer also frequently crumples paper and gets jammed; this probably occurs 2 out of every 10 pages.
DO YOURSELF A FAVOR, DON'T GET THIS PRINTER!
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