Key Features
- Active Noise Cancellation
- HD Voice Technology
- 24mm speaker
Design And Features
There is an inherent problem with wearing a Bluetooth headset. No matter how well designed it is, you will almost certainly end up looking like something of a berk wearing one. Add to this problem the hefty price tag of £99.99 and the Jabra Supreme is already facing an uphill struggle.
The Supreme is the latest in the company’s long
line of Bluetooth headsets and its headline-grabbing feature is that it claims to be the
first mono Bluetooth headset to feature active noise cancellation, a feature
we're more used to seeing on stereo headphones. We'll get onto how this
technology works in a while, but first let's look at that all-important part of
a Bluetooth headset - the design.
Jabra is known for producing rather stylish-looking headsets, which culminated
in the unique Stone range that was about as stylish as a Bluetooth headset could look.
However that design had its flaws as the lack of a microphone boom meant that
picking up your voice was less-than-flawless.
The Jabra Supreme goes back to a more traditional design, with a main earpiece
combined with a flipping boom arm and adjustable ear hook. The first thing you
notice is that there are very few design flourishes and it seems as if Jabra
has put all its focus into getting the sound side of things spot-on.

The whole thing weighs just 18g and is encased in sleek-looking black-and-grey plastic
and rubber. The action of the flipping boom arm feels nice and solid, but the housing feels a bit flimsy and not as premium as we would have liked for the
price.
The earpiece features just four buttons in total. On the outside is the main
button and acts as the call answer/finish button. On the rear of the earpiece are
two volume buttons, in between which rests a microUSB port (under a plastic
flap) for charging.
The fourth button is located on boom arm and is used to activate the voice
controls. All the buttons are easy to access and are responsive under your
fingers. On the underside (depending on which way you are wearing it) are the
Bluetooth and power indicator lights.
The boom arm is hinged and can be flipped out to switch on the headset and back
to turn it off. Once turned on, it automatically connects to any devices it has
previously connected to. A friendly American lady will let you know this
through the headset.
The headset is secured to your ear via a replaceable ear hook that can be
inserted to suit left or right ear users. The Jabra Supreme comes with two ear
hooks (small and large) and both have an adjustable end to help secure it to
your ear.
On the inside, the headset comes with a pair of ear cushions, which should suit
most people. Putting these on is not easy and securing them was a bit of a
kerfuffle - but once we got them on, they stayed on.
Overall the Jabra Supreme was not the most comfortable
headset we have ever worn. It never felt completely secure on our ear and
because the ear hook is replaceable it felt as if the headset was hanging off
our ear – despite its small size and low weight.
The boom arm is just 55mm long and we never felt it was imposing on us while not in
use. It did get caught on our jacket a couple of times, but it was certainly a
small irritant we could deal with to get the improved sound quality.






Comments
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Average user rating
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7/10
0 out of 0 people found this review helpful
not entirely "supreme"
23rd January 2012, By Jupiterthedog
I've had the Jabra Supreme for about a week (since seeing a blurb about it in the tech-toys segment of the biz section of the local rag). It's paired with my Motorola XT860. I'd rate the Supreme as "OK, but not 'supreme'".
I only ever used one Bluetooth headset, several years ago. That one, when it could stay connected to my earlier phone, sounded tinny, and was before the day of voice commands.
The Jabra Supreme connects flawlessly, but voices - both my outgoing and my callers' incoming - sound muffled and dead. Sound is understandable, but has a feel of being swathed in cotton wool. Most likely, I just need to experiment with the noise cancellation settings.
The Supreme is supremely comfortable. I can jog for miles with it, and forget that I have it on. On this point, I'm definitely at odds with the original reviewer. I agree that the foam pads are not the easiest thing to replace, but once you've persuaded them to grab, they stay. I have jug ears, and (apparently) an outer-ear-canal that spits out earbuds or doesn't like the feel of any that manage to lock in. The on-the-ear placement of the Jabra Supreme was just fine. It's light enough that it just nestled against the whorls, and laid the boom snugly alongside my cheek. In noisy environments, it seems to work well, though I've yet to try it while riding a bicycle (the wind noise...). Traffic noises were handled easily.
Where I have a problem - and the other main reason that I bought the thing - is voice commands. It's been very hit-and-miss. I'd say I have a medium-timbre voice for a guy... I can't hit the base notes, but I ain't no soprano ... and I make every effort to enunciate clearly when talking to Miz Bluetooth, but I'm constantly asked to repeat commands. Or, she's mistaking me when I ask her to call out - between "home" and "office" of all things. If I never again hear the phrase "please say again", it'll be much too soon. This morning, I had to say "Battery" four times, with increasing volume before she finally deigned to tell me how much charge remained.
Strangely, speaking more slowly and inserting a crisp pause between words is NOT helpful.
Often, I'll get as far as Miz Bluetooth (on the Supreme) querying the phone's contact list ... and the silence then stretches on... and on... and she ignores anything I say, so eventually I have to kill the (attempted) call and try again. It USUALLY works better if I just say the number. Trouble is that I don't have all my contacts' numbers memorized - that's what the phone contact list is for.
Strangely (yes I know I've already said that), when Miz Bluetooth is confirming who she thinks I've asked her to call, her own diction is loud and crystal clear.... until she gets to the actual name from my contact list, which comes out sounding like she's talking around a wool sock. This doesn't make sense, because it's her voice, not mine. All my contact stuff is text. None of the names were input by voice, so the phone is reading and she's passing on what it reads. The phone doesn't do this badly if I talk to it directly.
I have experimented with the angle of the boom mic, even switching ears, but while I effected a small improvement, I still find voice command recognition to be very spotty. The Jabra Supreme cost me around a hundred bucks, direct from Jabra's fulfillment center. (I'm Canadian, and our dollar is roughly par with the American one.)
It's good enough to keep using, but if I lose or break this one, I think I'll try Plantronics next time around.
PS: Why does every device I own seem to have a slightly different USB/charger connector? Ack!
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