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Jabra Supreme - Performance And Verdict

David Gilbert

By David Gilbert

Reviewed:

Summary

Our Score:

8

Sound quality while listening to music or podcasts through the headset is not something it is designed for but the Jabra Supreme does support the A2DP profile allowing for streaming of audio from multimedia and GPS apps.

We listened to podcasts and the radio while testing the headset but the quality was far from perfect. This however could be more to do with the inherent problem of streaming audio over Bluetooth but considering a mono headset is not designed for listening to music in the first place, it isn't a major drawback of the headset.

Pressing the Voice Control button gives you access to a number of voice commands. Battery, Pair new device, redial, call back and cancel are all self explanatory and work well – though our accent did confuse them on a number of occasions.

The final command, and the most important, is “Phone command”. This will give you access to your phones’ menu and let you voice dial anyone in your contacts list. While it worked perfectly with an iPhone 4 we were unable eto get it to work with the HTC Evo 3D.

When we contacted Jabra about this, they sent us a compatibility spreadsheet for all its devices. While the Supreme is yet to be added to the list we were pointed towards the Stone saying it would have pretty similar compatibility.

It shows that the majority of HTC devices do not support voice dialling, even high-end phones like the Sensation. However the Supreme should work well with all BlackBerry devices and other Android devices but we would suggest checking before purchasing.

While a problem like this is certainly a drawback, the issue is not with the Supreme but with support from specific handset manufacturers.

Jabra claims that one charge, via the supplied USB cable (a cigarette lighter adapter is also included), will give you up to six hours talk time and 15 days of standby time.

In our tests we found that Jabra is not far off in its estimation, as we got between five and five-and-a-half hours use from the headset, which is decent if not mind-blowing.

Verdict

On first viewing the Jabra Supreme headset certainly looks the part. Compact and stylish it certainly doesn’t draw unnecessary attention to your ear. Add to this unrivalled sound quality for both parties thanks to active noise cancellation and it seems like the Jabra Supreme is a winner. However poor support for the voice commands, a rather flimsy feel and a high price tag means it falls short of our getting a recommended sticker.

Overall Score

8

Scores In Detail

  • Build Quality 7
  • Design 8
  • Features 9
  • Usability 8
  • Value 7

Wayne Harris

September 14, 2011, 7:48 pm

How does the Audio Quality and volume while listening to people talking to you?
i currently have a Plantronics Voyager PRO+ which is excellent, but the volume could be louder in my opinion :-)

David Gilbert

September 14, 2011, 7:54 pm

The audio quality is superb, the only issue is that the headset tends to reset its volume at times when you turn it on and off. But a quick press of the volume button puts that right. The volume was loud enough for the windiest of situations and on a busy street in the centre of London.

cliche

September 15, 2011, 5:15 am

Good choice with the Voyager Pro - have had one for a while now and wearing it as I type !

Brian

July 25, 2013, 11:05 pm

Thinking of switching to this one, on my third Voyager Pro HD and while the sound and noise suppression was good (I drive a semi) I have had trouble with all 3. The unit starts to click and then the battery ends up lasting only a few hours. Any thoughts or opinions appreciated.

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