Comments HTC HD2 - Mobile Phone - review

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Sleeper

1:29 AM on 7 November, 2009

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The phone looks gorgeous but it's a bit big for me - I didn't get an iPhone for that reason. Still, it looks awesome...

How prominent is Windows 6.5? I can't imagine HTC will have let it out that much and I'm guessing that even the menus will be finger friendly given the screen's size. I take it - as it's WinMo - it'll also support pretty much every codec out there for video?

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renegade1988

2:08 AM on 7 November, 2009

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Possibly the 1st true iphone contender...

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adoniteINK

2:20 AM on 7 November, 2009

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This makes me extremely happy because it raises the bar in terms of hardware for all the mobile phone makers. With sony ericsson bring out the Xperia 10 for Q1 2010. i cannot wait to see the kind of phones destined for 2010 from samsung, motorola, nokia and Apple.

The downside to this is what kind of prices high-end smartphones will be tagged with 2 or 3 years from now. £500 for a phone! no way...*silence*.... no really?!

ahem! So TR, how many will plan on getting this in the office :D

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xenos

3:47 AM on 7 November, 2009

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I like it, I have big enough hands.. Will it fit in my pocket?

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drdark

6:30 AM on 7 November, 2009

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@xenos: Jeans or jacket?

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farki80

8:43 AM on 7 November, 2009

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Too big. With such a screen size I wouldn't even class this as a phone, but a tablet that happens to have phone functionality.

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PSV

9:05 AM on 7 November, 2009

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Edward, the HD2 doesn't run TouchFLO - it runs Sense, like the HTC Hero. If you want confirmation of that fact, check out the link below to HTC's HD2 product page.

http://www.htc.com/uk/product/hd2/overview.html

Please update the review accordingly.

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47

9:26 AM on 7 November, 2009

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What better review to start the weekend, After orange iphone Epic Fail iphone pricing i will go for this one sim free.

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rav

11:36 AM on 7 November, 2009

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Wasn't expecting a review this quickly.

Modaco have a great and very long video of it covering just about everything. It looks impressively fast and there wasn't any slow down even with various apps running. It's too big for me but apart from that it really does look nice. And I don'think regular WM pops up much at all. HTC have reskinned quite a few of the legacy screens too.

Can't wait till the hardware becomes mores mainstream and starts appering on other phones.

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ChaosDefinesOrder

12:57 PM on 7 November, 2009

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I'd like to know more about the bettery life

you say it lasted 2 days of extensive use... how extensive was this?

I was waiting for the Nokia N900, but this may tempt me away!

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NicholasPires

1:00 PM on 7 November, 2009

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Don't be put off by Windows Mobile 6.5, I've been using a HTC Touch Diamond 2 since april (my first touch screen phone and windows phone) and absolutely love it.

The newer build of 6.5 is better than 6.1 better looking graphics more finger friendly but not terrible as some make it out to be. If you're used to using a computer then I reckon the transition is pretty straight forward on these phones because that's what they essential are.

The fact that this phone is Windows Mobile 6.5 means you'll have excellent "extra" support from the xda-developers which in turn relates to a bucket load of extra homebrew apps and tweaks the average user wouldn't be able to find.

As such I've already got the HD2 Interface ported on my Touch Diamond 2... the benefits of having an HTC, longetivity and being able to upgrade it with ease :-)

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Runadumb

1:26 PM on 7 November, 2009

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Ive been using this rom on my Touch HD for a while now and I really like it. It is awfully slow at times, especially texting but then thats where the new hardware comes in. I just feel they went a bit mad with the size but some people seem to love that.

If I feel I can tolerate a phone this size I will buy it but if HTC's rumoured Dragon appears (soon) as a 3.7 inch snapdragon Sense 2 kickass device I then there will be no contest.

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OliverLevett

1:40 PM on 7 November, 2009

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WM6.5 supports kinetic scrolling natively, though developers can choose to not support it, that's hardly MS or HTCs fault and really not grounds for criticism.

Also, you criticise WM, though all your earlier complaints about fiddly settings or whatever no longer apply! All the native settings applications have been replaced by HTCs implementation, and the capacitive zoom lets you zoom in on fiddly things that haven't been upgraded.

I suspect if you gave this device to most people they probably wouldn't even realise it was a WM device, and even if they did and they despised WM, it's still a brilliant device with only the size being a possible detracting factor.

For most WM users, the stylus is useful for example in the notes application it's very useful for quick sketches, but you lose that with capacitive, so that may well be a downside.

Also, Sense is built on the concept of "make it mine" so if you don't use twitter, you can disable it, you don't need the long list of tabs on Manila, though to me, it makes a lot more sense having everything integrated than having "an app for that" that takes 15 seconds to load to tell you that someone sent you a direct message on Twitter.

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Kebab

1:41 PM on 7 November, 2009

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ARGH!! WHY WinMo!! Can you install Android on it?

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hankb6d

2:51 PM on 7 November, 2009

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For £500 it's a no buy unless it's bundled with a personal on demend genie.

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Tim Sutton

4:21 PM on 7 November, 2009

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I'm tempted by this. It'd be a cert for me if it had any internal storage of its own.. with it being that size was there really no room for memory?

I don't think £500 sim free is overly expensive for what's included. If it had even 8GB of internal storage it would be the first device I've seen that I'd be happy to use as both a PMP and a phone.

If you factor in the cost of a couple of memory cards, its very similar in price to the 32GB iPhone and much better specced.. so yeah, not cheap but not outrageous.

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xenos

4:30 PM on 7 November, 2009

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Knock £100 off and we'll talk..

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DUnit

4:46 PM on 7 November, 2009

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Did O2 give you any dates for release? :)

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OliverLevett

5:42 PM on 7 November, 2009

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I've just realised you said it had a 1100mAh battery, it's 1230mAh...

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JimB007

6:56 PM on 7 November, 2009

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Two major minus points for me:

1) The limited 640x480 video recording. There are a few phones which are doing DVD recording now (Nokia N900 , Motorola Droid)

2) Windows Mobile. Dreadfully old despite HTC's overlay interface trying to hide it. A few clicks and your back in 1999.The term "Mutton dressed as Lamb" springs to mind

Also, the Windows Marketplace. Only 250+ apps? A lot of them being overpriced

Give me Android 2.0 plus DID-Resolution recording and I'll come knocking

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Helmore

7:12 PM on 7 November, 2009

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@Kebab - yes you can install Android on this device, if you know how to. I mean Android is Open Source can be made to run on pretty much anything you want, that doesn't mean that it'll be easy to install it on this device. Unless you are some kind of genius.

Installing Android on this device will be just as easy as installing Android on the HTC Touch HD (1).

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rav

11:21 PM on 7 November, 2009

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@JimB007

The Marketplace may be a bit empty but there are thousand of apps which are easily available for free online.

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BOFH UK

11:54 PM on 7 November, 2009

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@Nicholas Pires: the problem with running WM isn't necessarily WM itself (although anytime you have to zoom in on fiddly bits is a cludge in my book and shows the inherent flaws of the software) it's the add-on software. This is a workhorse phone so surely you're going to want to install applications. The INSTANT that you do you're back into a horrible, non-touch friendly world. The marketplace app itself is, ironically, a prime example of that. Simply not good enough considering the cost of the handset.

In general terms it's a nice idea but this is never going to have any traction outside of us web geeks. I used to have a HTC Universal and while it was a great portable computer it was a crap phone simply because it was far far too big. Even stuff like the iPhone is pushing what people really want to carry with them, why on earth would they go for this monster. It's a nice shiny bit of tech but I'd be amazed if it scores any major mainstream use.

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betelgeus

12:34 AM on 8 November, 2009

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a shame really as i like both the dimensions and hardware,and the software can be changed,but £500 pounds is bizare,you could get 2 ps3' with 4 games or a 40"= telly for that price.

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Chris

2:07 AM on 8 November, 2009

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Every time a tasty Windows phone hits the market, someone always says 'can I install Android on it?'.

I feel your pain. It's clear that what people want are Android phones which are packed to the gills with overkill hardware, yet Windows phones still receive the best hardware. Why is that? Don't the manufacturers want to sell what their customers are clamouring for?

I really hope the Xperia X10 and HTC Dragon are just the beginning of a new generation because it's taken too long coming.

Typed on an HTC Hero :)

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SLewis

11:08 AM on 8 November, 2009

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I have had the HD on contract for a year so the HD2 will be worth considering when I upgrade. Unlike the iPhone where there is only one place to get software, WinMo has several 'shops' as well as developers who sell direct - eg SPB - their Mobile Shell is an alternative to HTC's overlay options. And despite coming from a stylus-driven Palm I haven't used my HD stylus for 11 months - even with the HD screen WinMo is perfectly workable when you do end up in it.

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lifethroughalens

8:40 PM on 8 November, 2009

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"Don't the manufacturers want to sell what their customers are clamouring for?"

No, not always...if you get a chance see the doco-film 'Who killed the electric car?'. There's always a big player with their own agenda to forward :)

@BOFH_UK - that's a really good point about the installation of WM apps wrecking the 6.5 experience. I suppose a lot of the apps for WM were written ages ago and will be anything other than finger friendly.

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ChaosDefinesOrder

11:36 AM on 9 November, 2009

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@S Lewis: I totally agree, have had a HD(1) for the past year and I don't need the stylus for most occasions, and basically only use it when I have dirty fingers and don't want to smear the screen (reading news feeds during lunch for example) Granted I have a 6.5 XDA-Developers ROM flashed on it so the check-boxes are larger, but even so, it's still useable without a stylus if your fingers aren't flat at the end!

@lifethroughalens: there's also the depressing fact that in most cases the customer is NOT the end user, the customer is actually the network operators: eg. Orange being pretty darn stuborn about not taking on a phone unless they can customise the base operating system to include their "hard coded" shop shortcuts etc (an exclusion possibly the iPhone)

@BOFH_UK: I also agree that it's sometimes true that certain add-ons don't really continue the experience, but it's entirely possible to find alternatives for these that are fine and finger friendly (obviously marketplace isn't one of them though!)

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MarioM

5:02 PM on 9 November, 2009

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You can't forget that there are legitimate business apps that rely on Windows Mobile. Whilst the standard Excel that comes with the phones could really be a bit more finger friendly, there are plenty of business apps that depend on that 'old' Windows Mobile (or CE) functionality.

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PSV

5:09 PM on 9 November, 2009

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Dear TrustedReviews,

Can you please stop censoring my comments that try to helpfully point out mistakes that you have made in your reviews, e.g. the comment I had made a couple of days ago on this review pointing out that the HD2 doesn't run TouchFLO as you said, but rather HTC Sense. Heck, I even provided a link to the HTC site for you to check out yourself and verify my claim.

Once again, please check out the following link and update your review accordingly. Credit for the correction also wouldn't go amiss, especially since whenever I point out mistakes on reviews, they are simply not published and ignored.

http://www.htc.com/europe/product/hd2/overview.html

PSV

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AndyVandervell

11:07 PM on 9 November, 2009

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PSV: Your comment wasn't "censored" it was published on 7th November, it's the seventh one down from the top. The review has been amended. Thank you.

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Mo

8:13 PM on 12 November, 2009

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What happened to that video review guys?

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Ed

9:47 AM on 13 November, 2009

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@Mo: Jees, patience!

There are very few review samples going round. We got one of the first but had to give it back within four days - I also happened to be off sick for two of those, which explains the limited battery life testing and lack of video review. We now need to wait until the handsets have done the rounds with other publications until we can have another sample to shoot a video.

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lifethroughalens

12:42 PM on 13 November, 2009

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That's very poor on HTC's behalf - These units are now available from Vodafone and T-Mobile in the UK with O2's launch pencilled in for the 23rd (finger's crossed) and stock is filtering through to all the online retailers.

I wonder why they have such a tiny selection of review samples? It seems to be the same in the US where engadget have been waiting a while for a replacement review sample for ages. Surely the more review samples they get out, the more press pages & free PR they get?

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DUnit

10:56 AM on 23 November, 2009

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If anyone is interested, it's out today in o2 Stores.

http://mediacentre.o2.co.uk/Content/Detail.aspx?ReleaseID=582&NewsAreaID=2

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lifethroughalens

2:58 PM on 23 November, 2009

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Had mine since Friday on O2 - I love it...but it has software issue relating to the camera and a red centre 'filter' appearing on most shots. Called O2 and they replaced it straight away with another unit, just to be sure.

The speaker's tinnier sounding than greeting card's flat 'speaker'...that's a tin in a coke can. Apart from that, and the obvious split personality OS WM6.5 / HTC Sense skin; I love it! Well worth the upgrade from the Apple option - oh, and it's SOOOO nice to be away from the app store and iTunes!!!

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Flatline

9:29 PM on 23 November, 2009

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Now had one for a week. Upgraded from a previous HTC. Mostly amazing but some glaring omisions. No voice dialing!! Eh?

If you go to Phone, there is no access to contacts on the screen!! Eh?

If you have missed a call/text and the phone is in standby, no flashing orange light!! Eh?

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Flatline

9:41 PM on 23 November, 2009

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This site has nearly all the answers to tweat the phone. http://forum.xda-developers.com/showthread.php?t=583638

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vadim

10:40 AM on 25 November, 2009

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Anyone having purchased or considering purchasing one of these, a more finger friendly Windows 6.5.1 or 6.5.3 (Betas) is available from different sources such as xda-developers and that adds a lot more functionality, plus some versions feature Office 2010 beta too.

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Zero

10:54 PM on 4 December, 2009

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How is its usability 8 when this thing practically does everything??

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simon jackson

5:29 PM on 8 December, 2009

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I don't accept that WinMo is clunky or badly designed. UI is always a compromise between flexibility and ease of use. I've made this same comment in reference to WinMo on TR before, so i wont labour the point. The truth is extremely simple: the more options you give a user the more menus/tabs/pages/dialogs you need to stick those options in. That is why windows mobile is more intimidating to the average user than something like the iphone - because those users don't think of their phone as a small computer. Windows mobile users do, and they want the power and flexibility that the OS offers.

A lot of manufacturers make devices to satisfy the mass market. These devices make certain simplifying assumptions about the sorts of things the user-base are going to want to do, which allows them to reduce the complexity of the UI. Consequently, they will satisfy 80% of their users, 80% of the time. For a lot of people, that's good enough. For people who just want a phone, with a bit of internet access and some fun third party apps , that's good enough. For users who want to multi-task, who want seem-less syncing with outlook, who want to be able to tether their device, even use it as a wireless modem, who want to be able to install any third party ap they choose, with no restriction, who perhaps may even want to write some software themselves, who want to change everything about the way the UI looks, down to icons, and task bars - this is not enough. WinMo allows this level of customisation and functionality.

It is certainly true that the latest incarnation of windows mobile lacks window dressing, and more sophisticated control paradigms built in, to reflect the changing screen technology available. That isn't because microsoft failed in some way to produce a decent OS, it's simply because these things were not a priority when the software was developed. They are now, and 7 will make great improvements in these areas hopefully.

What HTC have shown with the HD2 however, is that all the power, functionality and flexibility of windows mobile can be brought to bear in a mass-market-friendly device, with an attractively and cleverly skinned UI (Sure, occasionally you have to drill down into winmo standard menus, but in truth, the only people who will ever have to go that far, are the people who have a high level of technical expertise and knowledge. The simple addition of a pinch-zooming windowed display, has made these standard menus perfectly well navigable on a capacitive screen).

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SDtech

9:54 PM on 19 December, 2009

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I had this phone for 4 days before it simply locked itself forever. I have not customised it in any way other than regular settings (no registry editing or "custom" applications installed).

If fact the simple fact that there has been 3 updates and a full ROM upgrade posted by HTC on their support section already is proof that this device, however nice on paper is just not ready yet.

I have 1st experienced the "lock screen problem" where by entering the password on the phone lock screen gave me an incorrect password message eventually followed by the enter a1b2c3 string message (Google "Lock Screen - password incorrect issue" and you'll see this is not an isolated problem).

I then did a soft reset and after being prompted once more the a1b2c3 string it worked fine.

The problem has re-occurred after a soft reset following the installation of the "_HTC HD2_LEO07664.exe" update downloaded from the support section of the HTC site.

Ever since then, the phone has rejected my password, on occasion asking for the a1b2c3 string but never accepting the password.

In fact now the phone would not even register pressing on the "unlock" key after attempting to enter a password.

After 3 days with what was meant to be one of the greatest phone - Right now I cannot wait until Monday to ask Vodafone to send me a box standard phone, even an old Nokia 3210 would be better: something that would simply allow me to use it for its primary function: place calls!!!

It's simply a disgrace that such a poorly tested device get released. I have had 4 HTC phones (SPV M600 / TYTN / TYTN II / Touch HD) prior to this one and it simply is the worse experience with a new device I ever had.

What HTC have done is proved they rush devices which are not fit for release in a bit to gain a few market shares against the not to be named iP...

If only they had tested the device properly they would have had a great phone out. It all feels like Vista, lots of promises and potential but only frustration delivered.

My advice is forget the HD2 and wait for a stable update!

Oh, and the only way out of the problem is to do a hard reset (full re-install and re-config of the phone and restore of all data = at least another 1/2 day lost to get back to the starting point) - I am seriously considering taking that old Nokia 3210 out of the attic!

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InducedChalice

8:05 PM on 27 December, 2009

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Im looking at replacing my 5800 soon and reading this makes the HD2 very tempting. Dont want an iPhone and all the usual Apple BS. Agree with simon jackson about WinMo, being a MS product itll work with PC flawlessly with no messing around with things like calendar sync.

However, the only thing thats putting me off is its colossal size. While it would be perfect for web browsing, it might not even fit in my pocket! Unfortunately that could, no will, be a dealbreaker for many. Its ashame as otherwise it looks absolutely astonishing.

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Dazz_ITFC

6:04 AM on 23 January, 2010

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I purchased the HD2 a couple of weeks ago, so now I have bot used to using most of the features I can offer an opinion and comparison to the iPhone 3G the HD2 replaced.

In most areas the HD2 is as good as the iPhone and better in some and slightly clunky in others.

1st the better:

the obvious one is the camera which is miles better than the iPhone but it has a higher mp so no surprise their.

ease of use from flicking from app to app whilst not having to close them unlike the iPhone makes a nice experience.

the display is better but in direct sunlight the iPhone just has the edge.

the bad:

well not a lot is bad I do find that when browsing the web and zooming in using your fingers this needs to be improved as it is not as smooth as the iPhone.

also setting up a VPN is easy but locating the actual connection on the phone is nigh on impossible, i've still not found it to date!!

the latest version of win mob is a lot better than before and does not slow the operation of the phone down at all, but it shouldn't with a hefty processor that the HD2 runs.

All in all a real alternative to the iPhone and I'm sure the boffins will sort out a patch to get the workings of the touch screen better than apples and win mob could sort out the VPN connection which is impossible to find after you've set up your VPN!!

I've been reading a few comments about the size, well its a bigger screen so it will be bigger than an iPhone but not grossly bigger and I would say the HD2 is a tad slimmer.

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PaulW

12:12 PM on 26 February, 2010

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FWIW - I have had an HTC HD2 for 3 weeks now & have to say its amazing. At work I have an HTC Touch Pro (Series 1) that was just awful until I re-flashed it from xda-developers using the Energy ROM - it now flies & is very usable.

So... my question is this .. has anyone here re-flashed their HTC HD2 with a cooked ROM & if so what one are you using? As I have the "unlocked & SIM free" HD2 from Virgin I have upgraded the ROM to 1.66.405.2 from the HTC site, and whilst its an improvement, I'd like to try a recommended cooked ROM.

Cheers, Paul W

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coolfx35

11:25 PM on 13 April, 2010

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I just baught my HD2 about an hour ago. Love what I see, and looking forward to getting my hands on the rom side of it.

I begin using windows mobile starting with the T-Mobile Shadow. That was wehn I first learned about Windows Mobile. As I was a computer technician then, and still am, I soon began to work on making the Shadow's rom better for all users. I created themes mainly, and am still the only themer for the 6.5 ROM that has been put onto the Shadow.

I then got the LG Incite, and started off by making themes. I quickly began to learn how to do more however, and a few months ago I began to create ROMs for the Incite. My Incite rom is currently one of the most stable Incite ROMs. I am currently developing another incite ROM based off my first, but this time with more resources and customizations.

I have been a computer technician for over 4 years now, that is just the professional side of my skills. Before the pro side computer modding and hacking was just a hobby I did that became very helpful when trying to get past security features at the high school.

I love windows mobile and look forward to getting to know you all, and be a bennefit to the community.

BTW, I came across http://www.HTCHD2forum.com it's a must see for HD2 owners.

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brody77

10:42 PM on 20 April, 2010

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I got mine mid Feb after the review etc on here.

I'm now on my second handset, with a massive complaint in progress with Virgin Mobile over it.

First handset was plagued by freezing, crashes & overheating.

Second handset completely crashed while adding contacts & needed a factory reset to resolve.

Since Friday (16th April) I've had to do 5 factory resets on this phone and there is a serious internal memory fault - I can't even store my contacts now.

To anyone considering this handset I'd say be cautious - it's not without its flaws & it's not the most user friendly for customisation.

However, the camera is a cracker & it will respond well to windows/microsoft products such as msn, hotmail etc.

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The HTC HD2 is a top-notch phone that usurps every handset on just about every front when it comes to features and hardware. And if that's all you want, then we'd recommend you get one! However, its sheer size and Windows Mobile operating system will no doubt put many off.

Overall

9/10

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Reviewed by Edward Chester

07 November 2009

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