HP Photosmart C6380 All-In-One Inkjet - Feature Table

By Simon Williams



  • Recommended by TR
HP Photosmart C6380 All-In-One Inkjet


Our Score:



January 7, 2009, 12:34 am

Hi, thanks for an informative review... but, as a three year HP customer of a photosmart 3310 multi-printer I must warn both you and all impending would-be customers of a serious driver issue with HP which makes most of these printers unusable in the long-run.

HP has a serious history of producing very crappy drivers, especially (but not limited to) Vista. The HP "driver" causes 100% cpu utilisation on one core after a while. Just google "hpslpsvc causing 100% cpu utilisation" and you'll see, apparently all multifunction wireless printers suffer the same issue. Even though the hardware is very good, the terrible drivers cripple your computer. Imagine you using a laptop and then the driver sucks your battery out in one hour (irregardless of whether you've been using the printer or not, it suffices that the driver is installed) and you have a scorching, dead laptop on your knee..

HP customer care is no good, they recommend a host of measures (uninstall your antivirus software - thanks for that!) so from now on I am buying another brand. Pity, the hw is great, but the drivers will truly make you regret yout purchase...


January 7, 2009, 7:25 pm

Great review, I have been after a wireless printer for a while and this seems to fit the bill.

How do you print wirelessly? Do you need to install some software on each machine and I presume some sort of access code is needed otherwise what's stopping my neighbour detecting the printer and sending stuff to it?

I currently have a HP 6122 connected to my Wireless Router (that's also a print server) and the 6122 has been rubbish since day 1!


January 29, 2009, 11:01 pm

Hi. Just bought it and here is my $0.02. Cartridges not XL. Drivers bulky. Wireless superb.

@Steve: yes, you do need software on each machine.

Will be back with more.

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