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HP Officejet 6500A Plus review

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HP Officejet 6500A Plus
  • HP Officejet 6500A Plus
  • HP Officejet 6500A Plus - Controls
  • HP Officejet 6500A Plus - Cartridges
  • HP Officejet 6500A Plus - Feature Table
  • HP Officejet 6500A Plus - Speeds and Costs
  • HP Officejet 6500A Plus

Summary

Our Score:

8

Pros

  • Generally good print speed
  • Fast WPS wireless setup
  • Downloadable print apps

Cons

  • Long wait for duplex pages
  • Over-bold text in copies
  • Easy-smudge finish

Key Features

  • ePrint remote printing
  • Duplexer fitted as standard
  • Large touch panel controls
  • Full-feature fax with quick dials
  • 250-sheet paper feed tray
  • Manufacturer: HP
  • Review Price: £80.00

At first sight, HP’s OfficeJet 6500A Plus looks like a lot of printer for the money. At a discount price well under £100 it's unusual to get a full-function, SOHO all-in-one with wireless, duplex print, an Automatic Document Feeder and fax. Does a close inspection bear out the value, though?

This is a large device for an inkjet printer and it's mainly cased in high-gloss, piano black plastic. We've never really seen the advantage of this, as it looks tacky and picks up fingerprint so quickly. As if to emphasise the problem, almost the entire printer is covered in low-tac plastic sheet, not a particularly eco-friendly presentation.

The printer is conventionally designed, with a 35-sheet Automatic Document Feeder (ADF) on top of a standard A4 flatbed scanner. This uses a white LED light source, so requires no warm-up time.

The control panel is one smooth touch panel, with an illuminated power button the only physical control on the machine. There's a 60mm touchscreen towards the left of the panel with a numeric pad and other single-function buttons ranged around it. They only light up when their functions are available, though you can see the legends even when they’re not lit.

HP Officejet 6500A Plus - Controls

Further down, in the bottom left-hand corner of the front panel are a pair of memory card slots, though there's no front panel USB or PictBridge socket. Paper feeds from a 250-sheet tray, which projects from the front of the machine and printed pages finish up on its cover, once you've extended a telescopic output tray. The same feed tray is used for both plain and photo paper.

HP Officejet 6500A Plus

HP provides IRIS OCR software as well as its own scanning and basic photo editing applets and there are drivers for both Windows and OS X though, as usual, Linux is only covered via download. This printer supports ePrint, so you can print to it from portable devices, using its own e-mail address.

jfeder

February 19, 2013, 2:33 pm

My comment on this printer after one year,

After using for a year, I put this one out to the curb! Garbage long-term.

Problem 1: ink lasts me only about 20 pages of regular children's use. I suspect this is due to a loose power plug into the external power supply. I plug it in as hard as I can, but the smallest vibration and it loses power and needs to be plugged in again. I suspect that the power cycles drain the ink with some sort of power-on self-clean, but not sure. I replace ink cartridges every couple of months. For extremely light use, this is not acceptable. Other inkjet printers only needed replacing annually at my usage level.

Worse, the flatbed scanner seemed to get dust on the underside of the glass. There is no way described in the manual to fix this. The white spots on the scanned photos stay in place on the scan and do not move with the picture even when I move the picture or clean the top-side of the scanner glass. This scanner is now garbage.

This is a shame, since the software and the networking are great. The installation was good, the printing was 100% perfect (did not test photo printing), razor sharp prints and fast and the scanner had good colour etc.. Too bad I had to throw away this printer due to its flaws.

Another problem, when looking up help, service or drivers on web-site, entering the printer product name of 6500A, you still need to know the internal HP designation for the printer which is not anywhere external on the printer. That is just dumb, and a waste of time to search around the printer. The only way for me to find out the model number other than 6500A was to search the internet and match the features. Stupid Stupid Stupid!

Here is what the HP web site says for support when you enter "Officejet 6500A",

"2 matches found. Please select one belowHP OFFICEJET 6500A E-ALL-IN-ONE PRINTER SERIES - E710

HP Officejet 6500A e-All-in-One Printer - E710a

HP Officejet 6500A Plus e-All-in-One Printer - E710n"

The E710a or E710n designation is NOT on the model number or anywhere else external. Waste my time!

Sander Rekveld

July 24, 2013, 4:34 pm

There is a sticker with both the printer and cartridge type number underneath the lid. Not a terribly bad place to put it, as you have to lift the lid to replace the cartridges...

rbn

March 29, 2014, 2:06 am

Black ink jet plugged from print cartridge to jet after 1. years. Went through 6 black ink cartridges in that time. Tried the warm water on the cartridge but got not results.

vincent jimenez

May 11, 2014, 5:23 pm

The control panel stopped working and there is no info in how to repair if any

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