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I bought an Epson WF 2530 in January 2013. A month later, it experienced "total hardware failure," and they replaced it with a refurbished model -- NOT a new one. Today, after spending 90 minutes on the phone with tech support, I learned that the printer had experienced total hardware failure again! Twice in five months!
These printers have cost me more than $1,000 in lost work time for calls, shipping, reinstalling, etc. Do NOT buy one of these printers unless you have much time and money to waste!
This is the least reliable printer I have ever owned. When it works it is ok. But it works properly only every second time I use it. I had HP printers before - they ran faithfully for 8 - 10 years and never failed to print. AS far as I am concerned the Epson is utter crap and after only 14 months I am going to junk it and buy a HP again.
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