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Dyson DC34 Animal
I have a feeling that the thing that will eventually see the demise of Dyson, unless steps are taken to remedy it, is the unreliability of their products and their repair/parts costs. My full size Dyson vacs motor packed in after 18 months and the most economical way of repairing it was to fit a third party motor myself. My DC16 handheld has echoed every second hand one being sold on E-bay, i.e. battery failure - and with a replacement battery costing £50 hardly worth renewing. However, I did so but then shortly after purchasing the new battery, the plastic fan in front of the motor broke. Dyson do not have this as a spare part (shame on them) and the only way of repairing it is to buy a complete motor assy. at £56! Instead I bought a different handheld for £49,99 and, for the car, found it better than the Dyson had been. It's perfect for just vaccing up a few crumbs too. My Dyson washing machine was replaced with an LG Direct Drive after the Dyson had broken down twice in 2 years and eventually became too expensive to repair. What a waste of money the Dyson purchase had been! The LG is now 5 years old, cost £200 less than the Dyson and is still going strong. Unless I hear of some miracle improvements in reliability and a big reduction both in purchase price and repair costs I shall avoid Dyson products in future.
HOW DO CLEAN THE CLEAR BIN??? CAN YOU DETACH IT??
I have had a dyson cleaner now for well over 10years never had any thing go wrong with it and its used every day of the week and works just as good as the day it was brought
My DC 34just keeps stoping when you are using it. In spite of repeatedly cleaning the Filter, It still continues to do it
I bought my DC34 Animal a year ago- it soon started just 'stopping'- and the motorised brush head did too independently of the main motor. I called the help line- they diagnosed a faulty battery, which they replaced FOC (it arrived by parcel post the next day!) The machine was better- for a while. but now occasionally stops again, as does the motorised brush head. It's really annoying, but what to do? Just like most 'digital' things- when they are performing well they're great- when not they are a particularly nasty type of junk! My first hand-held Dyson last 10 years!
My DC34 Animal keeps stopping. I took it back to point of purchase only to be asked questions like did I realize that it had to be charged up? Did I realize that I had to keep my finger on the trigger? etc. The woman waved it around in the air and it kept going, so she said there was nothing wrong with it. Over time it has continued to get worse. Now I have trouble getting it start at all, I rang dyson and they told me about a black button behind the filter that I needed to push in, that makes no difference at all. I am totally disappointed with this product. I am in need of a new stick vacuum and also a "big vacuum" but am now wondering about dyson. Has anyone else had this problem??
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