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Dell XPS 13 pictures

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Dell XPS 13

6 Pictures - Dell XPS 13

  • Dell XPS 13
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  • Dell XPS 13 1


November 22, 2016, 1:52 am

Never buy a Dell computer. I have the XPS 13 and it was a great computer, until it developed a fault. After 6 weeks there is still no satisfaction from the service department, and they now refuse to honour the New Zealand Consumer Guarantees Act. Very poor company.


December 20, 2016, 10:03 am

How did things work out for you in the end?


December 25, 2016, 10:41 am

Seriously no one is bothered about the static noise it makes when you
are charging it? or by the fact, that it uses a lot of power when it's
in sleep (34% in 8 hours of sleep)?
It has been chosen the best
laptop by so many review sites. It is hard to imagine how bad are the other
laptops if this one is the best so far.


January 2, 2017, 12:42 pm

Dell laptops are now on sale at LaptopDealFinder(.com

Chad Board

January 7, 2017, 1:22 pm

Brand new Dell XPS 13 three months ago. The Thunderbolt connection never worked quite right, but I was able to use it without it (even though it was a major selling point). One day the computer would not turn on. Worked, then didn't. Tech wasn't able to fix and had to be sent to depot. After a week at the depot, I get this message:

Hello Chad,

Thank you for choosing Dell. This mail is related to your recent interaction with Dell technical support.

I see that the part to fix your computer is in backlog. While we are working with our warehouse team to get the parts shipped at the earliest, we do regret the inconvenience. I will keep a track of this case and will notify you through email if there is any further update on this dispatch.

The current ETA for the parts is still pending. The service will be completed once we receive the part(s). Please reply to this email if you have any questions.

For future reference I have included your service request information above. If you need anything at all related to this service request please contact me directly by replying to this email.

Thank you for choosing Dell support.

In summary, spent more so I could have the "best" laptop and got crap. Yay!


January 14, 2017, 8:32 pm

I bought a dell 13" XPS laptop in December 2015. It wouldn't turn on Jan 10 2017. I called dell and they told me that since it was over one yr, there was no warranty. I took it to a computer repair store and they said it needed a new mother board. Repair was going to be $500. One word of advice, don't buy these dell laptops unless you want a boat anchor. Dell after sales service and warranty is terrible. I bet I didn't use this piece of junk more than 30 times since it was new as I have a desktop.


February 21, 2017, 12:08 pm

If you only used it 30 times in over a year, why did you buy it? It seems like a waste of money to me.


April 10, 2017, 1:37 am

I bought the XP 13 and received it last Wednesday. I spend Thursday, Friday, and Saturday loading Office and other software tools. I bought a video connector and an extra power cord. I was really impressed and liked the machine immensely.

On Sunday, I tried to start the laptop and it wouldn't come on. I checked on line and found a lot of people were having the same problem. Dell support had me try and hard boot a few times (hold the power button down for 30 seconds) and that didn't fix it. They then told me to take the back case cover off and disconnect the battery. The screws attaching the back plate are star screws in a size that no one would ever have at home. Took it to my local Radio Shack to see if they had a tool that would work and even they couldn't find a star screw that wouldn't strip out the screw.

Called Dell customer service back and got the run around before finally ending up with some completely useless support person who told me that I would have to wait two days to send it back (because it was a new purchase my service tag wasn't associated yet) and that it would take an additional 7 to 12 days to get it back. No guarantee that this wouldn't happen again.

I am calling the Sales line tomorrow and demanding full refunds for my computer, my expedited shipping, and all my accessories.

I'll by a Lenova before I ever deal with Dell again. Run away from Dell. Just run an never look back

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