I bought a Phaser 6110MFP and I was initially impressed. It looked solid and worked well, though it was very sensitive to unusual paper types - it wouldn't print envelopes, for example.
After a month, it developed vertical banding across the print area, where the print was very light and hard to read. Since then I have been trying to speak to Xerox technical support, totally without success. The website that claims to offer 24/7 technical support simply provided me with an 0870 number to ring and refused further help. Ringing that number I just got endless messages saying that all the customer representatives were engaged, but 24/7 support was available on their website...
My strong recommendation is never to buy a Xerox product if you think it might ever need technical support or a warranty claim. I would not give it any stars...
Our company has perhaps 6 of the 6110's (without the MFP functionality). ALL of them have had their imaging unit fail within weeks of purchase. Additionally, the toner cartridges run out really quickly. The cost of an imaging unit is much more than that of the printer. This is a ludicrously expensive printer to run. There is nothing I can find to recommend it.
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