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Xerox Phaser 6110MFP review

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Xerox Phaser 6110MFP
  • Xerox Phaser 6110MFP
  • Xerox Phaser 6110MFP
  • Xerox Phaser 6110MFP
  • Xerox Phaser 6110MFP
  • Xerox Phaser 6110MFP
  • Phaser 6110MFP Laser Multifunction Printer - ColourDesktop (Printer, Copier, Scanner - 16 ppm Mono - 4 ppm Color - 2400 x 600 dpi - 128 MB - 151 sheets Input Capacity - Fast Ethernet - PC)

Summary

Our Score:

7

Xerox has a reputation for high quality print reproduction, carried forward from the days of its supremacy in photocopiers. It offers a lot of colour laser printers, from personal devices up to departmental machines and its range of multifunction machines is now augmented by the Phaser 6110MFP, available in S and X versions. The Phaser 6110MFP/X, reviewed here, includes fax facilities as well as print, scan and copy.

This isn't a small machine, but it's no bigger than most of its main rivals in the class. Coloured in cream, grey and dark blue, the Phaser 6110MFP has an Auto Document Feeder (ADF) at the top, which can take up to 50 pages at a time, or you can lift the lid to scan individual sheets.

The control panel at the front has a set of 30 fast-dial buttons at its extreme left, for the fax facility, a main control panel, including a two-line by 16-character LCD display and three illuminated mode keys for fax, copy and scan. A number pad for dialling less-used fax numbers sits to the right of these and at the extreme right are buttons to start black or colour copies and one to stop a current job.

There's also a special button for USB print, which enables you to insert a USB drive and extract photos in PDF, BMP, JPEG or TIFF formats for direct printing. Documents can be scanned to a file on a USB drive, too.

At the bottom of the front panel is a 150-sheet paper tray, much too low a capacity for any kind of office use. Even the optional second tray only raises the capacity to 400 sheets, still less than a ream of paper. There's a single sheet multipurpose feed set into the top of the paper tray. At the back are sockets for USB 2.0 and Ethernet, as the device is network-enabled as standard.

The Phaser 6110MFP uses the colour laser engine we first saw in Samsung's CLP300 laser printer and later in its CLX-2160N multifunction device. It has the advantage of being extremely easy to maintain with its four isotope-style toner cartridges, which slot into cylindrical holes at the front of the engine, once you've pulled down the machine's front cover. The imaging unit and waste toner bottle come pre-installed.

The printer driver which comes with the machine is pretty comprehensive, including multiple pages per sheet, watermarks and overlays and instructions for manual duplexing. There are also copies of Nuance's PaperPort and Image Retriever, to give good control over document handling and OCR from the scanner.

JerryW

December 31, 2008, 9:09 pm

I bought a Phaser 6110MFP and I was initially impressed. It looked solid and worked well, though it was very sensitive to unusual paper types - it wouldn't print envelopes, for example.





After a month, it developed vertical banding across the print area, where the print was very light and hard to read. Since then I have been trying to speak to Xerox technical support, totally without success. The website that claims to offer 24/7 technical support simply provided me with an 0870 number to ring and refused further help. Ringing that number I just got endless messages saying that all the customer representatives were engaged, but 24/7 support was available on their website...





My strong recommendation is never to buy a Xerox product if you think it might ever need technical support or a warranty claim. I would not give it any stars...

John 35

June 22, 2009, 1:51 pm

Our company has perhaps 6 of the 6110's (without the MFP functionality). ALL of them have had their imaging unit fail within weeks of purchase. Additionally, the toner cartridges run out really quickly. The cost of an imaging unit is much more than that of the printer. This is a ludicrously expensive printer to run. There is nothing I can find to recommend it.

Free At Last

December 21, 2013, 6:37 pm

This is the only thing I have ever bought for my home office that I never tried to sell. It was so problematic and useless that I literally threw it in the dumpster behind my house as soon as I could afford another printer (a used Okidata 3530). So many things went wrong with it that I don't even know where to start describing it. My imaging unit didn't fail, but the waste toner tank warning went off constantly, the printer used toner like it was dying of thirst for it, and it seemed to have been programmed with a sixth sense that allowed it to annoy me with problems like these just as I was about to run a large or important job. Never, ever, ever buy this printer. Xerox should be held face down in a stagnant swamp for releasing this piece. There are so many other printers out there that it just isn't worth experimenting with this one.

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