For a car destined to exist largely in corporate fleets, a good hands-free telephony solution is essential. Fortunately, the Insignia's is pretty decent.
We had no problem syncing an HTC Touch HD via Bluetooth. That bodes well given that our hit rate with Windows Mobile handsets has been poor. That said, the system failed to transfer the contacts list. Things worked a little better with a Motorola test handset with both syncing and data transfer taking place flawlessly. That said, once uploaded, the clunky search function makes finding contacts a pretty tedious experience.
Along with shortcut keys on the multi-function steering wheel, the hands-free kit also includes voice control. In fact, voice control is limited to the hands-free telephony and cannot be used to control other parts of the infotainment rig. In our view, that makes sense, as controlling entertainment or navigation features via voice commands rarely works well.
In any case, number recognition via voice is pretty reliable. However, voice tags for contact list entries must be created manually, which for most users will limit the usefulness of that feature to a handful of frequently called contacts. Setting up tags for a contact database hundreds of entries deep isn't terribly practical. It's a stark contrast to the system seen in the Audi A8, which allowed you to voice-dial every one of your contacts without having to record a single voice tag.
Oh, and for the record, the Bluetooth kit is a £150 option. Needless to say, in our view it should be a standard part of the DVD800 infotainment package.