Camera picture quality is great, but mine stopped working after 2 months and custommer support is terrible. They are trying to charge £35 for repaire and handling, the camera only cost $105 thats £55. If the camera had been damaged fair enough but it just stopped working. Better off spending more money on a better built camera.
Suggestion for Bev: It's pretty obvious that your camera had an inherent fault right from the start. So you're covered by the Sale Of Goods Act (an item must be suitable for the application). Don't talk to Samsung (unless you bought it direct). Speak to the people you bought it from - that's who your contract's with. You're entitled to a replacement or, if you prefer, your money back. If they mess you around, get in touch with the Trading Standards people: www.consumerdirect.gov.uk/. DON'T complicate things by dealing with the manufacturer. It's the retailer who's in the firing line.
Mine also broke after 3 months. It completely locked up and was sent back to Samsung via Comet. 6 weeks later and I have finally managed to get a refund from Comet as Samsung are claiming its accidental damage and want £32. Whats even more annoying is that I can't find a comparable camera for what this cost (£75)
This has been a good little camera for me. I bought one second hand when the battery door broke on my Canon Powershot, making it unusable, and I didn't have time to get it repaired. I have a couple of niggles, however:
1. When I first bought this camera, the battery life was appalling. I tried it on normal Lithiums and on the Ni-mHs I had used in my Canon, and on both types the batteries lasted barely a day on even very light usage. In the end, I bought the Samsung batteries and charger recommended in the manual. These are much better: howver, I would still class this camera as battery-hungry. The Samsung rechargeables will last me a few weeks on light usage, but the Canon was much more efficient.
2. This camera takes great outdoor shots and inside is usually ok. However, I sometimes use it with the youth group I run. We meet in a big hall with overhead fluorescent lights. The pictures it takes in the hall from a distance more than a few feet are just awful: blurry, saturated with yellow and grainy. Even in Photoshop it's hard to get them to a decent quality.
However, overall I'm very satisfied with this camera. Ease of use and outdoor im age quality are its strong points. After using this, I got my grandparents a Samsung too, and while they're techno-phobic generally, they have no problems using it, it's so simple.
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