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Palm Pre Plus - Camera & Software

By Edward Chester



Our Score:


Video is available in resolutions up to 640 x 480 and framerate of 30fps. Performance is, much like for stills, hampered by strong contrast situations and colours look a bit muted, but you should still be able to recognise which of your friends it was that just drank a shot of hot sauce or won in a play fight.

Helping to make the most of what photos and videos you do take is the phone's screen. With a resolution of 320 x 480 pixels it doesn't compare to the biggest and best available but it's sharp, has good viewing angles, and produces natural looking colours. We also love its curved corners that mirror those of the body. Its capacitive, multi-touch sensing is also very good, easily keeping track of you fingers with good accuracy.

When it comes to the Pre Plus' software, Palm has similarly left things essentially untouched from the original, which is both a good and a bad thing.

On the positive side, you still get the incredibly slick overall look and feel that we were so enamoured with when we first saw WebOS. It's full of loads of nice little touches that just make it a joy to use. The corners of the main screen items are rounded off (again to match the screen and phone body), there's a little splash animation wherever you tap your finger, menus and icons are all nicely coloured and shaded, and menu transitions and other animations look really slick.

It's also a pretty up to date OS in terms of social networking integration and such like. You can sync your Facebook contacts with those in your email and on your phone, and messages from all email accounts can be viewed in a single inbox. SMS and IM messages are also joined together in a single conversation.

Multi-tasking is also very well handled with a clever card system that allows you to flick between open apps with great ease. Flick upwards on the screen to exit an app then flick left and right to navigate between them. Thanks to the Pre Plus' larger RAM you can also run far more programs than on the previous Pre. Whereas it ran out of memory at around 12 open apps, the Plus can go well beyond 50.

All the core apps are very good as well. The web browser supports multi-touch, so you can pinch to zoom, and Flash as well, though we couldn't get the phone to show embedded flash videos. There are also apps for GoogleMaps and YouTube, and you can download plenty more apps, and indeed books, from Palm's App Catalog.

Carrier pricing updates & information supplied by WhistleOut


July 6, 2010, 11:45 am

I have only briefly played with a Pre but I have a soft spot for it. Whenever it was first announced it blew me away but the long delays on the uk release, high prices and single carrier sunk it before it even had a chance. By all rights we should be on to a much improved version 2 right now which can hold it's own against the best phones out there. WebOs just needs a vehicle and I hope HP is putting the finishing touches to it as we speak.


July 6, 2010, 12:09 pm

Does it matter how you hold it?

Ed Churchward

July 6, 2010, 1:26 pm

I think the point you are missing, s that you never ever go into the launcher because to open an app you just start typing its name. the phone is best operated entirely by keyboard. I have had my Pre since launch day and lobe it. The best mobile OS by far, such a shame the hardware is not up to today's phones but I hope HP can change that and more Apps come on board.


July 6, 2010, 2:32 pm

i have a soft spot for the pre too, however the ones i had a go with in the O2 store just didnt paint a good picture. 2 of them failed to work at all and the one remaining one that would respond to my inputs was super slow before that too eventually stopped responding. build quality wasnt all that either. it was a poor show.... who's gonna buy a phone like that after the ones on display after only a few days have been brought to their knees?

same business with the new Dell streak... not only is it faffan huge, i turned it on to be greeted by a error message that some serive couldnt run and it promptly shut down. all the while the iphones on the iphone section are working beautifully without a hitch.

either apple really do deserve credit for a great piece of complete engineering or the others need to step up their game...or O2 need to take more care and pride in their non-apple displays.


July 6, 2010, 2:55 pm

1- I haven't read the article properly yet, but the one on Play for £250 is a regular Pre not the Plus. So, er, where /did/ you get this?

2- Was "yPhone" intentional?

3- I've always liked the look of webOS and am still dying to try it out, but for all the reasons @Runadumb mentioned, I haven't yet.

Right, I'd better finish the article. See ya.


July 6, 2010, 3:07 pm

@Greg: Does it matter how you hold it?

No, it will just drop the calls anyway.



July 6, 2010, 4:48 pm

@Greg: ;)

@Ed Churchward: I think there are several points you're also missing. If it's such as good touchscreen OS, why should you need to use the keyboard?

@drdark: The supplier isn't where we got it from, it's the price we reference. Good spot on the Play price though, I'll update. Yes, yPhone and Cyborg were intentional.


July 6, 2010, 6:39 pm

I think you should always look around for the best street price as well as shop prices when writing reviews. Otherwise the value score isn't relevant.

Has this seriously just been released in the UK? Pity on Palm and O2, it's such old news. Let's hope Palm can release new harder (and software) soon to give webOS a chance. It'd be a shme if it just went into printers and didn't get a chance to shine as a phone.

It's telling that you cannot see it properly in store, all O2 seem to care about is the iPhone (I guess it's a great cash cow). I didn't even see a Dell Streak when I was in there last week, let alone a non-working one. Apple do the whole consummer thing so well, other companies even if they had better products would fail until they get their customer focus sorted.

Ed Churchward

July 6, 2010, 7:56 pm

@Ed But it is not a touch screen OS and if that is the standpoint you are reviewing it from I think you are mistaken. All WebOs devices have a keyboard and they are an intrinsic part of how you operate the device, it is not like the iOS or Android in that respect. It would be better to put it up against a Blackberry (storm excluded, and we all know how that turned out)


July 6, 2010, 10:50 pm

@Ed Churchward You are mistaken. Palm OS is very much a screen based OS, probably more so than Android. The OS has a hook for an on-screen keyboard, which Palm has not implemented on the current, keyboard based phones. But there are a couple of hacks that use the hook and provide a full soft keyboard. What WebOS does not have-insofar as I know - is the spellchecker-based typing corrector that comes with iOS.

I would say that the WebOS is to some extent more screen based than even iOS. With iOS4 you need to press a physical button to bring background tasks to the foreground. With WebOS this is based on swipes on the screen - and much more naturally done too...


July 6, 2010, 10:58 pm

@Ed Churchward - Sorry, I should have read your first comment. My comment would have been slightly different otherwise. FYI and for Editors's info I am an ex iPhone 3GS user who moved onto an Ebay sourced Palm Pre - unlocked and now used on 3 with a lot less dropped calls. Despite the horrible keyboard I love the Pre, and having played with my iFanboy cousin's iPhone 4, I think WebOs still has the edge by far. Just a shame some key apps like SatNav are still missing and the battery life is so shameful...Oh and the squashy keys, and... Common HP, introduce some fresh hardware in there, please....


July 7, 2010, 12:01 am

I was actually thinking about trying a Pixi, but...

@AAM how bad is the squashy keyboard?


July 7, 2010, 2:50 am

@drdark: review coming soon.


July 7, 2010, 5:43 am

@drdark I have used BlackBerries too, and the Pre keys are much worse. To be fair the Pre has to accommodate the keys in a much tighter space. I understand the plus has much better keys with much better feedback.


July 7, 2010, 1:52 pm

@Ed: Ta :).

@AAM: Thanks for letting me know. I'd be harshly comparing it to an E71 though rather than a Blackberry. Might see if I can find one in an O2 shop, except I haven't walked into a highstreet mobile shop in years. Worried someone might come over with a salesman smile and I end up punching them in the face for trying to sell me an iPhone :).

P.S. I'm Joking!

Andy C

July 7, 2010, 2:29 pm

@drdark - Ive had a go with the Pixi Plus and my lasting impression of it was of how slow it was.

Even when I was navigating through the menus it struggled which is really worrying.

Ive tried the Pre Plus as well and although people find the keyboard a love or hate affair, I actually find it not bad. As for the rest of the Pre.... Got to say I love it :)


July 8, 2010, 3:52 am

Comparing the quality of the keys is really quite a personal thing. I myself have found the original Pre's keys more responsive.


September 2, 2013, 8:57 am

Touch scree is not working in my mobile. I bought Palm pre plus mobile through e-bay on Nov 2012. Touch option is not working. some options automatically picking up & oscillation are there in the mobile. Any suggestion to resolve this please

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