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We bought one of these machines when the other reviews I looked at for the Brother, and the Lexmark, and the usual brands in Best Buy and the large stores. I had seen good quality from the floor sized Kyoceras, even good printing from the desktops at the copyshop. So I settled in this one. However, since we have had it, it has deposited black splotches on the front and back of all copies and printings. We thought this was a problem with the toner cartridge it came with so when we replaced it we were hoping that would be solved. Not! The splotch is back. The Kyocera company has been most unhelpful and nonresponsive. An example of today's inefficient and unsuccessful business practices.
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