Our Score


Review Price £423.73

Speeds for the FS-C1020MFP are quoted at 20ppm for both black and colour print, but as usual we saw something rather slower. In this case it's largely due to the relatively long processing time in any print job before paper starts to feed. Our 5-page text print took 42 seconds, 25 seconds of which was processing time. The 20-page document took 1:22, more than doubling the measured print speed from 7.14ppm to 14.63ppm. The five-page text and colour graphics test took 35 seconds, equivalent to a print speed of 8.57ppm.

The speed of duplex print held up well, with our 20 page document taking 2:02 to print duplex on 10 sheets, a healthy 9.83spm. While none of these speeds is a problem on a machine aimed at this market, it's a shame all printer companies can't be a bit more realistic about the real-world speeds of their machines.

Speeds of 41 seconds for a single-page colour copy and 50 seconds for a 5-page black one are both reasonable, but when we came to copy a 20-page text document to a 10-page duplex one, we had problems with sheets ejecting from the scanner catching on those in the scanner output tray and pushing them onto the floor. It seems your source document can't have much of a wave in it.

The FS-C1020MFP can produce duplex copies, but only in one particular way. It can take a single-sided document, loaded into the ADF and produce a copy printed duplex on half the number of sheets. What it can't do is make two-sided copy of an existing duplex document - the scanner isn't duplex.

Text print quality, as we've come to expect from Kyocera Mita printers, is clean and sharp, even though the default resolution is 600dpi. Colour fills show noticeable dither patterns, though, and there's quite a bit of mis-registration, with white halos appearing around black text.

Areas of colour fill in our colour copy test looked quite mottled, and the test photo print suffered from a red cast and loss of nearly all detail in darker areas of the image.

The only consumables cost is the combined drum and toner cartridges and they are only available in a single capacity: 6,500 pages for black and 6,000 for each of the colours. The best prices we could find resulted in ISO page costs of 2.72p for black and 10.57p for colour. Both these figures are good in comparison with other colour lasers in the same market, though the difference is not as much as we've sometimes seen from Kyocera Mita machines.


The FS-C1020MFP is a good, general-purpose, colour laser multifunction printer for workgroups and small-business. Although it's inexpensive to buy, it lacks any walk-up print facility and, unusually for Kyocera Mita, doesn't offer particularly good colour print. It's cheap to run, though, and easy to use from the control panel, from a locally-connected PC or across a network.

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October 1, 2010, 10:38 am

We bought one of these machines when the other reviews I looked at for the Brother, and the Lexmark, and the usual brands in Best Buy and the large stores. I had seen good quality from the floor sized Kyoceras, even good printing from the desktops at the copyshop. So I settled in this one. However, since we have had it, it has deposited black splotches on the front and back of all copies and printings. We thought this was a problem with the toner cartridge it came with so when we replaced it we were hoping that would be solved. Not! The splotch is back. The Kyocera company has been most unhelpful and nonresponsive. An example of today's inefficient and unsuccessful business practices.

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