The Jabra Go 6470 is very different to your average Bluetooth headset. For starters it’s designed to be used both around the office with a landline or computer telephony application and on the go with your mobile. But perhaps the most obvious difference is that it comes with a dock that gives you touchscreen control over the headset making both set up and call handling easier.
Open the box and you’re met with an initially bewildering array of parts. These include the headset, the base station that has a flip-up touchscreen, a mini-USB charging station and two power supplies (one for the base station and one for the mini charger). And as well as the traditional ear hook there’s also an office style headset holder that the headset can be clicked into if you want to rock that call centre agent look. You’ll even find a USB cable for connecting the dock to your computer and a telephone lead for connecting it up to your landline telephone.
The base station is perhaps the most interesting and unique aspect of the whole set up. Rather than acting merely as a charging dock, it actually serves as the hub of the system handling the connection between the headset and your computer and landline. Bluetooth connections, however, are handled directly by the headset, so you don’t need to be within range of the base station to use it with your mobile.
The base station is around half the size of an old VHS cassette and is finished in matt black plastic apart from the frame around the Jabra Go logo, which has a glossy look. The top right-hand side of the station is home to the flip-up touchscreen. At 2.5in the screen is around the same size as a mobile phone display and with its QVGA resolution the icons and text look reasonably crisp and sharp. It’s a resistive rather than capacitive screen, but is quite sensitive to touch input so this really isn’t an issue.
The screen has a huge impact on the usability of the product. For example, as the headset can be used with a landline, PC software or a mobile phone you’d expect the set-up process to be long and complicated. But although it certainly does take a little while to configure the headset to work with all three, it’s actually quite a painless process largely because an onscreen setup wizard displayed on the touchscreen guides you through the whole process on a step by step basis.
Once set up you’ll find that the touchscreen also makes call control a breeze. The homescreen shows the three active connections with icons for a computer, mobile phone and standard telephone arranged in a circle. To cycle between them you simple touch right or left on the display. You can also use the touchscreen to pick up an incoming call or drop a call and to place one caller on hold while you answer a call on a different device.