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We think the Diamond2 is perhaps the best Windows Mobile-based device that HTC has ever produced. TouchFlo 3D is now at a level where it provides a very fast and easy to use interface for most day-to-day tasks, and the new zoom control makes web browsing very satisfying - more so than with any previous Windows-powered HTC phone. However, as an overall package the Diamond2 is still not as slick or straightforward to use as the iPhone or even HTC's Android-powered Magic handset. Read full review

Overall

8/10

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By Niall Magennis
Reviewed 20 May 2009
Updated 26 May 2011

Price as reviewed

£461.99

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HTC Touch Diamond2 details

Performance: 8/10
Value: 8/10
Features: 9/10
Design: 8/10
Overall: 8/10

Price as reviewed

£461.99

Manufacturer

HTC

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rav

1:09 AM on 20 May, 2009

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haven't even read the review yet but i have to comment. never (again) did i think i'd see TR give a WinMo phone a recommended!!! and it's resistive!

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Ohmz

3:13 AM on 20 May, 2009

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@ ravmania, I'm sure it was under duress. ;)

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ilovethemonkeyhead

7:16 AM on 20 May, 2009

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don't worry. they'll get it perfect with the third iteration. mark my words, as soon as they out a captive screen and winmo 7 (or android, or hey - dual boot)

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OliverLevett

10:10 AM on 20 May, 2009

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Why no pictures of a real device?

Also, the resistive screens on the latest generation of HTC devices are incredibly responsive. And sometimes the ability to use a stylus is quite useful, so I'd much prefer resistive.

You mention the zoom bar as a brand new feature... The capacitive panel on the original Diamond had a zoom feature if you rotated your thumb around the central button. Works really well and is far easier to use than having to use two hands to pinch-zoom.

Also, you complain about "fiddly menus". In all the ROMs I've seen for the Topaz, it has "HTC Menu Enhancement" which makes all the menus nice and finger friendly. And no, it's not a part of manila, Manila has a completely different implementation of a similar idea.

Did the device you had have people centric communication? (as in, HTCs new contact management system which is integrated with manila) It seems a fairly large omission of your review if it did...

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Ed

10:23 AM on 20 May, 2009

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@Oliver: There are no pictures of the real device because this review was written by a freelancer who isn't paid (nor has the equipment)to provide pictures of the device as well as a review. For this reason we've had to use stock shots and HTC in its infinite wisdom has only provided rendered images.

Rest assured, though, I should be getting one of these phones in today to shoot a video review of it. If so I'll pop up to our photography studio and grab a couple of snaps for you and replace some of the rendered ones.

I'll get to the rest of your questions when I've actually had a play with the device myself.

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Keithe6e

10:53 AM on 20 May, 2009

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@Oliver: nd sometimes the ability to use a stylus is quite useful, so I'd much prefer resistive.

You do realize you can use a stylus on a capacitive screen, yeah it's a special stylus but you can still use one.

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Niall

11:12 AM on 20 May, 2009

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Why no pictures of a real device?

>Ed has already answered this one.

Also, the resistive screens on the latest generation of HTC devices are incredibly responsive. And sometimes the ability to use a stylus is quite useful, so I'd much prefer resistive.

> They may be better, but ‘incredibly responsive’ is going too far. As the review points out they’re still not as responsive to finger presses as the capacitance screens on the likes of the iPhone and Magic.

You mention the zoom bar as a brand new feature... The capacitive panel on the original Diamond had a zoom feature if you rotated your thumb around the central button. Works really well and is far easier to use than having to use two hands to pinch-zoom.

> Easier to use than multi-touch? You mustn’t have used an iPhone, because if you had you’d know how ridiculous that statement is! Anyway, the zoom bar is much better than the old system.

Also, you complain about "fiddly menus". In all the ROMs I've seen for the Topaz, it has "HTC Menu Enhancement" which makes all the menus nice and finger friendly. And no, it's not a part of manila, Manila has a completely different implementation of a similar idea.

> The fiddly menus and buttons remain. Sure, some menus work with the HTC Menu Enhancement, but not all (folder trees etc). Plus buttons and icons within non-TouchFlo apps are still tiny so you have to use the stylus or a fingernail to press them accurately. Let’s not lose sight of the fact that this is being sold as ‘Touch’ phone!

Did the device you had have people centric communication? (as in, HTCs new contact management system which is integrated with manila) It seems a fairly large omission of your review if it did...

&#61656; Yes, but there was a lot to cover in the review and I didn’t think it was quite as ground breaking or useful a feature as you make out. Maybe Ed will cover it in the video review.

Don’t get me wrong, it’s still a very good handset, but I don’t want people to get the impression that it’s without its faults.

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OliverLevett

11:43 AM on 20 May, 2009

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@Keith "You do realize you can use a stylus on a capacitive screen, yeah it's a special stylus but you can still use one."

Yes, but I'd rather not have to spend a ridiculous amount of money on a stylus. I can just jab away with virtually anything and it works. And I can wear gloves to use my screen.

@Niall

Thanks for the clarification on pictures.

The stock screen settings may not be ideal, but you can very easily decrease the required finger pressure (a single registry tweak, which some ROMs have already) and then you need even less effort to do anything.

My statement about pinch-zooming was fairly specific. It was a criticism of having to use two hands to zoom, because the device is too large to hold in one hand and pinch-zoom with the same hand! With both the Diamond and the Topaz, you can zoom one handed which is far easier if you happen to be doing anything other than sitting at a table with nothing in your hands.

All the menus (context menus and the like) do have a menu enhancement. The checkboxes are not "menus" as I meant, they are controls. Although, with the extended settings in Comm Manager and a lot of other tweaks how many times do you ever see a check box?

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AlmostDone

12:01 PM on 20 May, 2009

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I would just like to add WinMob users are probably the most technical. Many users have been enjoying the features such as the new touchflo and now even zoom bar on their Touch HD and similar. XDA-developers have custom roms which is even better than ones supplied with HTC including the touch diamond 2.

So hopefully people at TR don't dismiss WM devices so quickly. For example the iPhone don't even have GPS turn by turn voice navigation which I use quite frequently.

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OliverLevett

12:26 PM on 20 May, 2009

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Even though ROMs can't yet be flashed to the Diamond2, that hasn't stopped me from releasing some, with lots of tweaks under the hood to increase performance...

Turn by turn navigation is very useful, and we have Google street view as well, so we have the best of all worlds... :)

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