Comments on HP Photosmart D7360

Name withheld

Michael

11:48 PM on 5 July, 2010

This comment is hidden because you have chosen to ignore Michael. Show DetailsHide Details

I selected this printer for a Christmas present two years ago and found it to be as spoken about at first, but then my troubles started. I ended up always having to lighten up my picture printing at about 40 on the scale as the photographs came out far to dark even though I was using a Huey to calibrate my monitor. I tried other makes of ink and paper combinations but nothing seemed to work. I also found that the ink costs were far higher than I ever thought possible and was forced to change to the internet ink company to keep costs down to a reasonable level. Just after I had the printer for 1 year the hinge on the left side of the lid broke making it hard when replacing ink carts, as you had to hold the lid up with one hand and replace the cart with the other or get someone to help you. I called HP and they said that with the printer being out of warrantee even by just a few days all they were willing to do was do a chargeable swap out. This worked out at more than the printer had been bought for by around £30. Needless to say I said that I would soldier on. I still have to alter the printer settings every time I print a photograph and I am considering changing makers of printer to a canon.


Another fault is I find that if I put in more than one sheet of photo paper at a time it pulls through two and causes printing on one part of one and some of the photo on the other, either size. Also that any thicker than the filminess paper for photographs and have tried everything up to 240g it will not pull into the printer and just jams up so when you pull the paper out at the back it is spoilt and can't be used again, so you can't use any heavy paper for a quality feel. All in all I feel this has been a total waste of time and money and the printer is a load of junk that I will be pleased to get rid of.