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HP Officejet Pro 8500A Plus review




  • Recommended by TR

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HP Officejet Pro 8500A Plus
  • HP Officejet Pro 8500A Plus
  • HP Officejet Pro 8500A Plus
  • HP Officejet Pro 8500A Plus
  • HP Officejet Pro 8500A Plus
  • HP Officejet Pro 8500A Plus
  • HP Officejet Pro 8500A Plus
  • HP Officejet Pro 8500A Plus
  • HP Officejet Pro 8500A Plus - £60 cashback & 3 year warranty


Our Score:


HP has obviously got really excited by its ePrint technology, which enables its printers to be directly Web-connected. It's building the feature into more and more of its laser and inkjet machines and the OfficeJet Pro 8500A Plus is a top-of-the-range office inkjet with colour laser pretensions.

Judging by all the low-tac film stuck to the panels of this printer, HP really wants you to see it at its black, glossy best. It's also sexed things around a bit so the fairly substantial Automatic Document Feeder (ADF) now sports a jaunty backwards lean and the control panel hinges out from the right-hand end of the front panel, looking vaguely like an elongated iPhone attached to it.

This panel is based on a wide-format touchscreen and HP makes very good use of its 109mm display, which gives plenty of room to use long text descriptions and instructions, and to display helpful animations for tasks such as fitting printheads and replacing ink cartridges.

Below the control panel, and set roughly in the centre of the machine, is the main paper tray, which has a generous (for an inkjet) capacity of 250 sheets. It's purposeful look is modified somewhat by the need to pull out an extension to form the paper output tray on the cassette's top.

In the bottom right-hand corner of the front panel are twin memory card slots for SD, Memory Stick and xD cards, and a USB port that can also handle PictBridge cameras. At the back are sockets for phone line and handset, to provide for the machine’s fax functionality, and USB and 10/100 Ethernet data sockets, though most people will probably choose the wireless connection.

This is pretty straightforward to set up and if your router has a secure setup button, the whole process can be completed automatically in under a minute. Once you've made the network connection, the printer can go out onto the Internet and check for updates, before you’ve installed any of the supplied software. Setup is a tad more long-winded than normal, as part of the software installation on PC or Mac involves establishing an ePrint account – why can't this be done from the printer itself?

You can then download applets from the website to run on your OfficeJet Pro 8500A Plus and send the machine e-mails, with or without attachments, which can be printed directly, not needing a connected computer. Apart from sending pictures of babies in dalek-bases to loving relatives (see TV ad), we’re still to be convinced this is the printing revolution HP thinks it is.

HP has used the same fixed-ink system as on the Officejet Pro 8500 Wireless, where four substantial ink cartridges are linked to the two twin-colour heads via flexible tubes. The system works remarkably well and increases the page yield into the thousands for a single tank.


December 12, 2010, 10:37 pm

There are a few items I would like to bring up when it comes to this HP office based product and inkjets in general.

1)Regarding Eprint, if the ink is running low or out, or if there is a paper jam or miss feed? Will the unit save this information or just drop it.

2)Regarding the ink yields it has been my experience that at best I have gotten about 70 % of the stated yield and at worse 50% out of my HP inkjet products and from what I have come across this is what other people are getting as well.

Note: There is a class action litigation going on in the US regarding HP inkjet products and there stated yields.

3)The biggest issue is the way some manufactures are marketing the inkjet products toward the busy business office. If the inkjets are as economical and reliable as a laser or in some cases better. Then why are they still making laser products? Why don’t they go all inkjet? It is because in reality the inkjet is not that reliable or economical to use in a busy office.

Just a few thoughts

Martin Daler

December 13, 2010, 1:20 am

I think the thing with the ink yields has to do with the "golden sponge". I call it the golden sponge becasue it must be worth its weight in gold. This is the sponge that the printer purges its print heads into after every print run.

So if you have a normal domestic usage pattern, maybe a couple of pages, stop (purge), another page, stop (purge) etc, then there is as much ink going into the sponge as onto the paper. The manufacturers of course can just quote their print yield for one long continuous print run, zillions of pages and just one purge.

This is why I always look to reviews to actualy MEASURE ink yields under normal usage patterns - not just parrot the manufacturer figures.

What is the provenance of TR's running cost figures?


July 21, 2011, 9:21 pm

My HP printer cleans the print heads evry time it is switched on - if I never print a page and only use it for faxing and scanning it will run out of ink - No pages per fill!!!, I believe this is deliberately designed in to make huge profits for HP


August 24, 2012, 6:36 am

Something is not right on this site. I have tried to rate this printer based on my experience as a solo practice attorney-- a 9 out of 10-- but the site keeps telling me to "log in to rate".

This printer is a bargain. It works flawlessly, with the exception that one out of every 100 print jobs it has trouble feeding paper from the tray. Frankly, based on the price, I was expecting a piece of junk. I cannot recommend this purchase highly enough. I just wish this suspect site would let me do so. If you have any questions about whether I am a real person or some HP rep, feel free to email me at "doug h sack" without the spaces at yahoo.


November 29, 2013, 2:07 pm

It is the most annoying printer I have ever had! it will not print unless you have replaced all the print cartridges even if you only want to print black and only yellow needs replacing!! It will not even scan! I had replaced the pink, black and the yellow at a huge expense, and then the printer stopped mid-page stating
I had to replace the blue one even though I was only printing black! never again.


February 24, 2014, 11:04 pm

this printer is a boondoggle. you have to replace color cartridges at $25 a pop and it always uses the yellow ink under the black. Just spoke with HP today about it. Bought new color cartridges a month ago and its already saying the yellow needs to be replaced. And guess what you cannot print in Black when the colors are low.


September 7, 2015, 4:03 am

I had been using the printer just occasionally for last 3 years. It stopped working. Power light is always on but the printer won't turn on. No warranty left and I can't use the printer. I have an old Canon 820 and it still works.

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