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July 29, 2008, 10:20 pm

warranty is a joke. beware that battery warranty is only 1 year, despite purchasing 3 yr warranty. customer service waits for warranty to elapse before they return complaint calls. Computer keys failed within 2 months, battery within 4 months, they refused to replace item stating that machines are only replaced within the first month. 3 xps dell computers in my family, all three developed problems in the first few months. DO NOT BUY DELL!!!

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