March 21, 2009, 1:33 pm

On the Dell 2335DN (and Dell 1815DN) if you default the print driver to Duplex (Win XP), it tries to print both sides of even single-sided documents (it reverses the paper to print a blank reverse side). It then clocks up two pages of two pages of toner use for a single sided document. It seems to have to manually select single-sided printer in the driver properties each time you print a single-sided document to avoid this. Anyone else having this problem? HP printers don't do this.

Gregoire Le Gros

January 27, 2010, 3:24 pm

If you think thats bad just try to get it seset up to scan. The printer interface is clunky and doesnt work. You cant use the scanner. I've been in the pc business many years and this is the worst design I've ever come across. Dont buy this if you need to use the scanner. Duplex printing is good if you want to save paper. This printer is a cynical excercise thrown together by what looks like a multinational team of failed students and then marketed by a troupe of chimpanzees. Dont waste your money because Dell wont help. A thoroughly lousy bit of kit


July 17, 2010, 8:22 pm

I have the same problem as SmallBiz. This printer counts two pages for a single side document (or the last odd page of a multi-page document) if the default settings are for duplex printing. So it's actually more expensive to print duplex by default than single sided.

I think it's a Dell firmware issue not a driver thing as using an HP driver on the Dell does not fix the problem, and using the Dell driver printing to a duplex HP LaserJet does not introduce the problemt to the HP.

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